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National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.

Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

Blue Island flights – to make a claim please complete the Credit Card Dispute Form.pdf and return the completed dispute form and your booking confirmation to [email protected]

Our Terms and Conditions have been updated and can be viewed here

Our USD Island Saver and USD Notice Accounts have been updated and can be viewed here

Depending on the payment types you use, you may notice some changes to the information required and the language used by Butterfield when making domestic and international payments. This follows the new global standard for payments, ISO 20022, that is mandatory for banks and financial institutions around the world by November 2025. ISO 20022 is designed to enhance processing efficiency, consistency and transparency of payment data.

Our Standard Settlement Instructions have been updated and can be viewed here

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3. Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

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Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October.

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m.

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of £10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here.

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below.

Blue Island flights – to make a claim please complete the Credit Card Dispute Form.pdf and return the completed dispute form and your booking confirmation to [email protected]

Our Terms and Conditions have been updated and can be viewed here.

Our USD Island Saver and USD Notice Accounts have been updated and can be viewed here.

Our Standard Settlement Instructions have been updated and can be viewed here.

Investing in our “Select Funds” is a simple way to achieve portfolio diversification without having to select and monitor individual securities or multiple funds over the long term. Choose the Select Fund that suits your investment objectives, and we’ll do the rest.

Select Funds – Equity

Learn more

Select Funds – Fixed Income

Learn more

Select Funds – Equity

Investment Strategy

Long-term capital growth through an international portfolio of equity securities and low-cost index-linked instruments.

Features

Weekly liquidity
No-lock up period or switching fee
A well-defined investment process with both top-down and bottom-up elements

Key Benefits

Well diversified across both sector and geography
Low tracking error with a focus on relative return

Potential Risk Return

High risk/High return

Income Distribution

Not Applicable

Note: See relevant Fund Fact Sheet for the latest Total Expense Ratio (TER)

Graphic Inserted Underneath

An annualised +7.83% return

2024	2023	2022	2021	2020
+16.25%	+17.12%	-19.64%	+17.25%	+13.70%

Select Funds – Fixed Income

Investment Strategy

Aiming to target both capital appreciation and income, the fund actively invests in a diversified international portfolio of fixed income instruments, including global fixed income funds and direct securities such as corporate bonds, mortgage-backed securities, inflation-protected bonds, and covered bonds. The strategy emphasises a cautious yet opportunistic approach, seeking strong risk-adjusted returns.

Features

Weekly liquidity with no lock-up period
No switching fees, with trailer fees rebated back to the Fund
Thorough due diligence screening process incorporating CreditSights analysis alongside proprietary currency and macroeconomic models.
Strong historical out-performance against benchmarks

Key Benefits

High diversification and investment flexibility
Focus on no-load funds (no front-end or back-end fees)
Balanced risk-return profile with moderate risk and moderate return potential
Opportunity for currency exposure, adding another layer of diversification and return potential

Income Distribution

Not Applicable

Note: See relevant Fund Fact Sheet for the latest Total Expense Ratio (TER)

Graphic Inserted Underneath

An annualised -0.56% return

2024	2023	2022	2021	2020
+0.09%	+4.06%	-12.27%	-1.98%	+8.53%

Select Funds - Alternative Investment

Learn more

Select Funds – Select Invest Fund

Learn more

Select Funds - Alternative Investment

Investment Strategy

Long term capital growth through investments with professional money managers who follow various “alternative” investment strategies.

Features

Weekly liquidity
No lock-up period or switching fee with trailer fees rebated to the Fund
Access to managers generally inaccessible by the average investor
Consistent and sound performance

Key Benefits

High degree of diversification and flexibility
Low correlation with other asset classes, providing excellent diversification benefits to most existing portfolios
Access to a significant hedge fund database and propriety statistical selection aids

Potential Risk Return

Moderate risk/Moderate return

Income Distribution

Not Applicable

Note: See relevant Fund Fact Sheet for the latest Total Expense Ratio (TER)

An annualised +5.89% return

2024	2023	2022	2021	2020
+10.92%	+5.87%	-0.81%	+4.08%	+9.88%

Select Funds – Select Invest Fund

Objective

To provide investors with access to a range of portfolios that have a high degree of diversification and flexibility designed to help clients reach their financial goals, whilst taking into account their risk tolerances. Whether you are saving for retirement or planning for a near-term purchase, the Select Invest range of portfolios offers you a variety of choices intended to suit your individual needs.

Minimum Investment Required

USD 1,000

Features and Benefits

Objective advice, independent world-class management:

The Butterfield Select Invest Fund invests in various weightings of the three classes of the Butterfield Select Fund. The underlying fund classes are Select Fixed Income, Select Equity, and Select Alternative.

Active investment management:

As professional investment managers, we monitor economic and political trends around the globe that have the potential to impact world markets. The conclusions we reach on investment strategy are then translated into the asset allocation for the range of portfolios. We supplement this approach with a quantitative analysis driven by modern portfolio theory in determining what changes, if any, are appropriate on a quarterly basis.

Supported by specialised expertise:

In selecting third-party fund managers, we support our qualitative analysis of a particular fund with leading research databases offered by Morningstar. GCM Grosvenor, a well-established specialist in alternative investment management, based in Chicago, IL, is the sub-adviser to the Butterfield Select Alternative Investment Class.

Simplified administration and reporting for multiple investments

MUFG Fund Services carries out all investment administration for the Butterfield Select Fund. Investing in the underlying classes of the Select Fund is a straightforward process designed to keep costs at a minimum.

Note: See relevant Fund Fact Sheet for the latest Total Expense Ratio (TER)

Balanced

An annualised +4.38% return

2024	2023	2022	2021	2020
+9.29%	+10.61%	-15.37%	+8.79%	+11.36%

Cautious

An annualised +2.60% return

2024	2023	2022	2021	2020
+5.91%	+7.90%	-13.95%	+4.94%	+10.21%

Conservative

An annualised +0.87% return

2024	2023	2022	2021	2020
+2.79%	+5.04%	-12.28%	+1.08%	+9.05%

Growth

An annualised +6.36% return

2024	2023	2022	2021	2020
+13.31%	+13.81%	-17.35%	+13.72%	+12.33%

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Locations

National Heroes Day Banking Hours

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Select Funds

Select Funds – Equity

Select Funds – Fixed Income

Select Funds – Equity

Investment Strategy

Features

Key Benefits

Potential Risk Return

Income Distribution

An annualised +7.83% return

Select Funds – Fixed Income

Investment Strategy

Features

Key Benefits

Income Distribution

An annualised -0.56% return

Select Funds - Alternative Investment

Select Funds – Select Invest Fund

Select Funds - Alternative Investment

Investment Strategy

Features

Key Benefits

Potential Risk Return

Income Distribution

An annualised +5.89% return

Select Funds – Select Invest Fund

Objective

Minimum Investment Required

Features and Benefits

Objective advice, independent world-class management:

Active investment management:

Supported by specialised expertise:

Simplified administration and reporting for multiple investments

Balanced

An annualised +4.38% return

Cautious

An annualised +2.60% return

Conservative

An annualised +0.87% return

Growth

An annualised +6.36% return

Fund Reports