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National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.



Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

 

As we head into the holiday season, please note our Channel Islands' office hours:

Christmas Eve: Closing at 2pm. Reopening: 9am on 29 December 2025

New Year’s Eve: Closing at 4pm. Reopening: 9am on 2 January 2026

For cut-off times during the festive period, please visit the 'important information' area of our website.

Our Terms and Conditions have been updated and can be viewed here

 

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3.  Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

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Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October. 

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m. 

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of £10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here. 

 

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.
All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our Schedule of Charges for Personal and Corporate Banking services has been updated, effective Friday, 2 January 2026. For full details, please review the Schedule of Charges documents in our website footer below. 

Our Schedule of Charges for Personal and Corporate Banking services has been updated, effective Friday, 2 January 2026. For full details, please review the Schedule of Charges documents in our website footer below. 

As we head into the holiday season, please note our Channel Islands' office hours:

Christmas Eve: Closing at 2pm. Reopening: 9am on 29 December 2025

New Year’s Eve: Closing at 4pm. Reopening: 9am on 2 January 2026

For cut-off times during the festive period, please visit the 'important information' area of our website.

Our Terms and Conditions have been updated and can be viewed here.

 

We specialise in delivering bespoke trust and fiduciary solutions for high-net-worth individuals, families, entrepreneurs and institutions. With deep expertise across multiple jurisdictions, we simplify the complexities of private wealth management through tailored structures and strategic guidance.

Our Core Services

Wealth Structuring

We design and administer a wide range of trust and foundation structures to help preserve, protect, and transition wealth across generations. Our solutions cover everything from estate planning and succession to charitable giving and purpose-led vehicles, backed by full compliance, governance, and accounting support.

Family Office

We offer comprehensive family office support, from tax and estate planning to alternative investment administration, philanthropic strategy and consolidated reporting. Our teams provide guidance on local best practices, entity governance, and operational excellence, ensuring a smooth and effective multi-jurisdictional setup.

Philanthropy & Impact Investing

We help families and foundations align their giving with purpose. Our services include the establishment and administration of charitable foundations, private funds, and impact investing strategies, all tailored to reflect personal values and long-term goals.

Luxury & Complex Assets

With extensive experience managing diverse asset classes globally, we help clients acquire, structure, and administer high-value and luxury assets—from yachts, aircrafts, and artwork to classic cars and country estates.

Corporate & Institutional

We support corporate clients and financial institutions with the incorporation and management of entities, employee benefit trusts, retirement plans, and tailored fiduciary structures. Our strategic assistance includes managed trust companies, director services, and customised administrative arrangements.

Contact us

Important information

General Terms and Conditions
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Our Singapore Team

Our Singapore-based team is deeply experienced in serving Asia’s rapidly evolving wealth landscape, combining strong technical capabilities with cultural and regional understanding. With a commitment to high governance standards and close collaboration with families and advisers, we deliver reliable, forward-looking fiduciary support from one of Asia’s most trusted
financial centres.

Mark Florence

Executive Chairman for Asia, Butterfield Trust (Asia) Limited

[email protected]
+ 65 6916 3653
Mark Farrell

Head of Trust

[email protected]
+ 65 6916 3648