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National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.



Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

 

Please be advised our Savings account rates have been updated, please click here to view our revised rates.

Ahead of completing our move to Martello Court, Admiral Park, we wanted to update you that from 27 May 2025 our name and registered address will be Butterfield Bank (Channel Islands) Limited, PO Box 25, Martello Court, Admiral Park, St. Peter Port, Guernsey, GY1 3AP. Telephone number: 44 1481 751 000.  Our Terms and Conditions will be updated on 27 May 2025 to reflect this change.   

We have also taken the opportunity to update our fee schedule, which will also take effect on 27 May 2025. Click here to view. 

 

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3.  Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

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Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October. 

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m. 

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of £10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here

 

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.
All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below. 

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below. 

Please be advised our Savings account rates have been updated, please click here to view our revised rates.

As part of our transition to a branch structure, announced last year, our name will be changing to Butterfield Bank (Channel Islands) Limited, Jersey Branch. Our trading name ‘Butterfield Bank Jersey’ remains the same. Our Terms and Conditions will be updated on 27 May 2025 to reflect this change.

We have also taken the opportunity to update our fee schedule, which will also take effect on 27 May 2025. Click here to view. 

 

Local Products

Current promotions and updates

2024-06-25
Butterfield Charitable Trust - Channel Islands
Find out more about our charitable trust and how to apply
2023-10-06
Butterfield Rewards
We have signed up some of the biggest names in the Channel Islands to bring you exclusive cashback rewards for our credit card holders.
2023-06-20
Credit Cards
Butterfield is delighted to announce that we are now issuing credit cards exclusively to local residents. Be the first to get a card using the link below.
2021-09-30
Savings
Our savings accounts benefit from competitive interest rates with the flexibility you need to reach your financial goals.
2021-08-13
Mortgages
With a streamlined application process and dedicated, personalised service, learn more about our residential mortgages designed with local professionals in mind. The range includes our Lifestyle mortgage and Base Rate Tracker.
2021-08-13
Investment Funds
Our Multi-Asset Balanced fund offers diversified exposure within a single investment product. Let’s start a conversation about how our Fund could work for you.
2021-08-13
Custody
A partnership you can rely on. Work with us to coordinate first-class custody requirements.
2023-06-20
Discretionary Asset Management
Give yourself the gift of time and enjoy peace of mind, knowing your investments are being professionally managed by experts according to your unique requirements.

What we do

Banking

Banking

We provide customised banking for both financial intermediaries and private clients. We also offer bespoke local mortgages.
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Trust

Trust

We offer access to a wide range of structures and solutions for the growth, protection and transfer of assets.
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Investments

Investments

We take the time to thoroughly understand your investment needs and objectives.
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Important information

Fee Schedule – 27 May 2025
Bank Complaint Procedure
BBGL Annual Report 2024
BBGL Certifier Requirements
Deposit Compensation Scheme Information
Trust Terms and Conditions
Trust Complaints Procedure
Best Execution Policy
Client Classification Policy
Notice on LIBOR
Fee Schedule – 1 March 2024
Read more
Standard Settlement Instructions
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Butterfield is regulated in a number of jurisdictions - please click here for Legal & Regulatory information pertaining to Butterfield.

Contact us

If you have questions or need information please connect with us by phone or e-mail.