Website Legal Information
Butterfield products and services listed on this website are available only in those jurisdictions where they may be legally offered or obtained.
Our investment vehicles and services have not been registered or licensed under any United States securities legislation and are not being offered, directly or indirectly, in the United States or in any of its territories or possessions or areas subject to its jurisdiction or to its citizens or persons thereof. "United States" is herein defined meaning the United States of America (including the States and the District of Columbia), its territories, its possessions and other areas subject to its jurisdiction including the Commonwealth of Puerto Rico and "US person" includes any national, citizen or resident of the United States, a corporation, partnership or other entity created or organised in and under the laws of the United States or any political subdivision thereof, and any estate or trust which is subject to United States federal income taxation regardless of the source of its income.
EXCLUSIONS OF LEGAL LIABILITY
Although we have tried to make this site as accurate and easy to use as possible, we disclaim all express or implied warranties that this site is accurate, complete, or up to date. We will have no liability if it is not.
The fact that information, products or services are shown on this site does not necessarily mean that:
- you should rely on the information
- the products and services that we provide are suitable for you
- the services on this site are still available
- the services available may not have changed
This website contains links to third party websites which are hosted and maintained independently. We have no control over the content or security of any such site and you link to such websites at your own risk.
Any personal data provided by you in response to this website or otherwise may be held and processed by us, and will not be used other than in the normal course of our business. We may pass information about you to other Butterfield Group companies. Further information on the collection and use of personal data by Butterfield is contained in our Privacy Statement
The contents of this website, including these Legal Notices, are subject to change by us without notification.
Website Cookie Policy
At Butterfield, we understand that website users are concerned about their privacy and the information we gather about them. Butterfield is committed to protecting the privacy of clients using its websites and ensuring that all transactions are as secure as possible.
We gather information about visitors to our websites for internal tracking purposes, to evaluate our websites’ technical capabilities, to make our websites useful to you, and to respond to specific requests for information or services.
We use cookie technology to learn certain information about visitors to our websites. This information helps us provide an online service best suited to the devices from which users are connecting, and assists us in preventing and detecting fraud. The information we collect includes data about users’ domains, web browsers and devices used, as well as the dates and times of visits to our website, the pages on our websites that are visited, and items that are downloaded from those pages.
We do not use cookies to track users’ online activities after leaving our sites, and we do not store personal information in them that others could read and understand. We do not sell or distribute cookie information.
What is a cookie?
A cookie is a package of data containing a string of text that identifies you as it travels between your device and servers hosting Butterfield websites. This helps ensure the right information is delivered to the right destination.
The data contained within cookies is encrypted so it may not be tampered with or viewed by another party. Only servers hosting Butterfield websites may read these Accordion cookies; your web browser ensures that these cookies are not sent to other websites.
You can change your browser settings to refuse cookies or let you know each time a website tries to set a cookie. However, refusing cookies in this way means some websites or parts of websites will not work properly.
Different types of cookies
Cookie categories
The types of cookies used on Butterfield websites fall into three categories: (1) strictly necessary; (2) analytics; and (3) profile.
This data is necessary for our websites to operate properly, to verify your identity, to maintain your security and privacy, and to ensure we are compliant with regulations that apply to us. Without this data, the services you have asked for cannot be provided.
Strictly necessary cookies are used by Butterfield Online, and our online brokerage, investment and custody services websites, as well as this site. By using our websites, you agree to the use of strictly necessary cookies. It is possible to disable all cookies in your browser settings, including strictly necessary cookies, but doing so will cause the sites to not work properly.
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by analytics cookies about your use of the website (including your IP address) and how you navigated to it will be transmitted to and stored by Google on its servers. This information is used in reports about site activity that we may use to administer and improve the website and our users’ experiences with it. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this website and leaving analytics cookies turned on, you consent to the processing of data about you by Google in the manner and for the purposes set out Text above.
Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html
Using profile cookies enables us to remember choices you make to personalise your experience and provide services you’ve asked for, like your preference for the country landing page that’s displayed when you visit butterfieldgroup.com. These cookies are used to provide you with a more efficient, customised experience with this site.
Cookies in e-mails
In addition to cookies we use on our websites, we may also use cookies when we send you e-mails and electronic “push” notifications. This enables us to know whether you have opened an e-mail/notification and how you have interacted with it. Cookies may be set on your device if you enable images or click on a link within the e-mail. You can set your cookie preferences within the browser you use for webmail or within your e-mail app.
Altering your cookie preferences
If you previously accepted the use of a certain category of cookie, and now wish to refuse it, that won’t automatically delete cookies downloaded to your device in the past. We may still use the information collected when you had previously provided your consent. When you change your settings to disable other-than strictly necessary cookies, we will update our systems as soon as reasonably possible to stop using those cookies to capture any further data.
Cookies with more than one use
Some cookies can be used to collect data for more than one purpose. We will only use those cookies for their strictly necessary purposes unless you have given your consent to any other uses they have.
Multiple users
If more than one person uses your device, the cookie preferences established by previous users of this site will continue to apply when you visit this site, unless you change them.
Modifications to policy
Butterfield reserves the right to amend, modify or discontinue this cookie policy at any time, for any reason. The content and services found on this website, including the legal notices, are subject to change at any time without notification. You agree to revisit this page regularly and your continued access to the website will mean that you agree to the changes.
Manage your cookie preferences
You can review and change your consent regarding the use of other-than strictly necessary cookies by this website at any time by clicking here.
Privacy Notice
The activities of Butterfield Group, pertaining to the collection, use, sharing and retention of data, are governed by privacy and data protection laws and regulations in the jurisdictions in which we operate. These include the EU General Data Protection Regulation, as well as Bermuda’s Personal Information Protection Act, 2016, and the Cayman Islands Data Protection Law, 2017. Part of our obligation under relevant legislation is providing information to individuals whose data is collected about the kind of information we collect, what we do with it, and what rights individuals whose data we hold have with respect to its accuracy and use.
Below, you will find detailed information on these topics, as well as instructions about who to contact if you have questions or concerns about how your personal information is collected and used by Butterfield.
One or more entities within the Butterfield Group will be responsible for the personal data you provide to us. In most cases this will be the Butterfield company, or companies, with which you have a banking, trust or other financial services relationship.
We generally only collect basic personal data about you, including your name, address, contact details and basic information about your family and financial position. Some special information, such as any criminal history, may be collected for certain limited purposes.
We need to know your basic personal data in order to provide you with banking, trust and other financial services. In some cases, we will have a legal obligation to collect and disclose certain information to relevant authorities under anti-money laundering and other legislation that applies in the various jurisdictions in which we do business.
We use the information we collect to develop and market new products and services which may be of interest to you. We will also use this information to ensure our businesses are operating efficiently and lawfully.
As a customer, you have certain rights. These may arise under applicable law or our policy may grant these to you. Accordingly, if at any point you:
- want to see what data we have about you;
- believe the information we have about you is incorrect and you wish to correct it;
- want us to delete your data, stop using it in a particular way, or wish to transfer it to someone else; or
- wish to raise a complaint on how we have handled your personal data,
Our data protection office can be contacted at [email protected]. If you are not satisfied by our response you may be able to lodge a complaint with a relevant regulator in your home jurisdiction.
A firewall acts as a barrier between internal and external computers in a network, controlling the flow of information between the two. When a computer outside the firewall wishes to communicate with a computer inside, it must communicate with the firewall, which then passes the data to the internal computer. This two-step process helps protect Butterfield Group’s internal network from unauthorised access.
Butterfield Group is committed to ensuring our security measures are of the highest of standards. We have, therefore, employed an external auditing firm to perform regular security audits against of our infrastructure to ensure we are not exposed to new vulnerabilities in hardware and software.
To help ensure the security of your account information, we use a system involving Digital Identification Certificates from third-party providers of digital authentication products and services. Digital certificates provide the means of verifying the identity of each party in an electronic transmission. Through the use of a digital certificate, you can verify that you are actually transacting with ButterfieldGroup companies when you transmit personal or financial information to us through our website.
Butterfield Group does not knowingly solicit information from children, and does not knowingly market to children. Butterfield recognises that protecting children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.
The content and services found on this website, including the legal notices, are subject to change at any time without notification. You agree to revisit this page regularly and your continued access to the website will mean that you agree to the changes.
Telephone calls we receive may be monitored and recorded for security, training and service quality purposes.
Any information sent to us by e-mail is sent at your own risk.
This website contains links to third party websites which are hosted and maintained independently. We have no control over the content or security of any such site and you proceed to such sites at your own risk.
We do not monitor or collect any personally identifiable information from you or on your use of the Butterfield Group’s website. Any personal data provided by you in response to this site or otherwise may be held and processed by Butterfield. It will not be used other than in the normal course of Butterfield Group's business.