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National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.



Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

 

Please be advised our Island Saver and Notice account rates have been updated. To view our current rates please click here.

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3.  Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

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Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October. 

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m. 

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of £10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here

 

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.
All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below. 

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below. 

Please be advised our Island Saver and Notice account rates have been updated.. To view our rates please click here.

IMPORTANT LEGAL INFORMATION

INFORMATION ABOUT OUR BUSINESSES IN THE BAHAMAS

Butterfield Trust (Bahamas) Limited (“BTBL Bahamas”) is licensed and regulated by The Central Bank of The Bahamas under the Banks & Trust Companies Regulation Act, 2000. Address: 3rd Floor, Montague Sterling Centre, East Bay Street, Nassau, N.P., The Bahamas.

INFORMATION ABOUT OUR BUSINESSES IN BERMUDA

Banking The Bank of N.T. Butterfield & Son Limited (“the Bank”) is licensed to conduct banking business by the Bermuda Monetary Authority.
Address: 65 Front Street, Hamilton HM12, Bermuda.
BAM Butterfield Asset Management Limited (“BAM”) is licensed to conduct investment business by the Bermuda Monetary Authority.
Address: 65 Front Street, Hamilton HM12, Bermuda
Trust Butterfield Trust (Bermuda) Limited (“BTBL”) is licensed to conduct trust, investment and corporate service provider business by the Bermuda Monetary Authority.
Address: 65 Front Street, Hamilton HM12, Bermuda.
BSBL Butterfield Securities (Bermuda) Limited (“BSBL”) is licensed to conduct investment business by the Bermuda Monetary Authority.
Address: 65 Front Street, Hamilton HM12, Bermuda.
Data Privacy Clients and other individuals have certain rights with respect to the data held by Butterfield. The details of the individual rights, as well as how we handle the data provided to us, can be found in our Privacy Statement which can be obtained from www.butterfieldgroup.com or by contacting [email protected].
Deposit
Insurance Scheme
The Bank is a participant in the Bermuda Deposit Insurance Scheme. The Scheme offers protection for eligible Bermuda Dollar deposits of up to $25,000. Full details of the Scheme are available at www.bdic.bm.
Performance Past performance is not indicative of future performance.
(Add for written/printed documents)This document is for information purposes only and does not constitute an offer or solicitation of products or services where prohibited by applicable law. Further, this document is not intended to provide specific investment, financial, accounting, legal or tax advice and no reliance should be placed on the information it provides.

INFORMATION ABOUT OUR BUSINESSES IN THE CAYMAN ISLANDS

Butterfield Bank (Cayman) Limited (“BBCL”) is licensed to conduct banking and investment business by the Cayman Islands Monetary Authority. Address: 12 Albert Panton Street, George Town, Grand Cayman, Cayman Islands.

Butterfield Trust (Cayman) Limited (“BTCL”) and Butterfield Fiduciary Services (Cayman) Limited (“BFSCL”) are licensed to conduct trust, investment and corporate service provider business by the Cayman Islands Monetary Authority. Address: 12 Albert Panton Street, George Town, Grand Cayman, Cayman Islands.

BTCL and BFSCL are wholly-owned subsidiaries of BBCL.

INFORMATION ABOUT OUR BUSINESSES IN GUERNSEY

Butterfield Bank (Guernsey) Limited (“BBGL”) is licensed and regulated by the Guernsey Financial Services Commission under The Banking Supervision (Bailiwick of Guernsey) Law, 2020, The Protection of Investors (Bailiwick of Guernsey) Law, 2020, and The Lending, Credit and Finance (Bailiwick of Guernsey) Law, 2022, each as amended from time to time, under registration number 85. BBGL is a participant in the Guernsey Banking Deposit Compensation Scheme (the “Scheme”) established by The Banking Deposit Compensation Scheme (Bailiwick of Guernsey) Ordinance, 2008 (the “Ordinance”). The Scheme offers protection only in respect of ‘qualifying deposits’ (as that term is used in the Ordinance) of up to £50,000, subject to certain limitations as set out in the Ordinance. The maximum total amount of compensation is capped at £100,000,000 in any 5 year period. Full details are available on the Scheme’s website www.dcs.gg or upon request. Deposits are not covered by the UK Financial Services Compensation Scheme under the Financial Services and Markets Act 2000, nor are deposits covered by any equivalent scheme outside of the Bailiwick of Guernsey. BBGL is registered under the Data Protection (Bailiwick of Guernsey) Law 2017, under registration number 11160 and with the Guernsey Registry under registration number 21061. BBGL’s registered office address is P.O. Box 25, Regency Court, Glategny Esplanade, St Peter Port, Guernsey, GY1 3AP. BBGL’s products and services are available in Guernsey and only in those other jurisdictions where they may be legally offered or obtained. BBGL is a wholly‐owned subsidiary of The Bank of N.T. Butterfield & Son Limited.

Butterfield Trust (Guernsey) Limited (“BTGL”) is licensed and regulated by the GFSC under the Regulation of Fiduciaries, Administration Businesses and Company Directors, etc (Bailiwick of Guernsey) Law, 2020, as amended, under registration number 101113. BTGL is registered under the Data Protection (Bailiwick of Guernsey) Law 2017, under registration number 10959 and with the Guernsey Registry under registration number 31645. BBGL and BTGL both have their Registered Office address at P.O. Box 25, Regency Court, Glategny Esplanade, St Peter Port, Guernsey, GY1 3AP. BBGL and BTGL are wholly-owned subsidiaries of The Bank of N.T. Butterfield & Son Limited. Terms and Conditions can be obtained through the link at the bottom of this page (in the footer) and copies of the latest audited accounts are available on request.

INFORMATION ABOUT OUR BUSINESS IN JERSEY

Butterfield Bank (Guernsey) Limited ("BBGL") acting through its Jersey branch (Butterfield Bank (Guernsey) Limited, Jersey Branch) under the registered business name 'Butterfield Bank Jersey' ("Butterfield Bank Jersey") is regulated by the Jersey Financial Services Commission to conduct deposit-taking business under the Banking Business (Jersey) Law 1991 (as amended), and investment business, fund service business and money service business pursuant to the Financial Services (Jersey) Law 1998 (as amended). Butterfield Bank Jersey is registered under the Data Protection (Jersey) Law 2018 (as amended) and its business name is registered with the Jersey Registrar of Companies (with registration number 35466) under the Registration of Business Names (Jersey) Law 1956 (as amended).Butterfield Bank Jersey's registered office address and principal place of business is at IFC6, IFC Jersey, St Helier, Jersey JE2 3BZ. Butterfield Bank Jersey is a participant in the Jersey Bank Depositors Compensation Scheme. The Scheme offers protection for eligible deposits of up to £50,000. The maximum total amount of compensation is capped at £100,000,000 in any 5-year period. Full details of the Scheme and banking groups covered are available on the Government of Jersey website www.gov.je/dcs, or on request. 

BBGL is licensed and regulated by the Guernsey Financial Services Commission under The Banking Supervision (Bailiwick of Guernsey) Law, 2020, The Protection of Investors (Bailiwick of Guernsey) Law, 2020, and The Lending, Credit and Finance (Bailiwick of Guernsey) Law, 2022, each as amended from time to time, under registration number 85. BBGL is registered with the Guernsey Registry under registration number 21061. BBGL’s registered office address is P.O. Box 25, Regency Court, Glategny Esplanade, St Peter Port, Guernsey, GY1 3AP. BBGL is a wholly‐owned subsidiary of The Bank of N.T. Butterfield & Son Limited. Terms and Conditions can be obtained from our website and copies of the latest audited accounts are available on request.

INFORMATION ABOUT OUR BUSINESS IN NEW ZEALAND

Butterfield Trust (New Zealand) Limited (“BTNZL”) is regulated by the New Zealand Ministry of Business, Innovation and Employment.

INFORMATION ABOUT OUR BUSINESS IN SWITZERLAND

Butterfield Trust (Switzerland) Limited (“BTSL”) (the “Company”) is a Swiss registered trust and fiduciary services company and part of the Butterfield Group. The Company’s registered address and principal place of business is at 16 boulevard des Tranchées, 1206 Geneva (Switzerland). The Company is affiliated to and regulated by the self-regulating association SO-FIT, a government-approved supervisory organization registered with and licensed by FINMA.

INFORMATION ABOUT OUR BUSINESS IN SINGAPORE

Butterfield Trust (Asia) Limited (“BTAL”) (Registration Number 201719034R) is a company incorporated in Singapore with its registered office at 80 Robinson Road #02-00 Singapore 068898. BTAL is regulated by the Monetary Authority of Singapore and holds a trust business licence issued in accordance with the Trust Companies Act (Chapter 336) of Singapore.

INFORMATION ABOUT OUR BUSINESS IN THE UNITED KINGDOM

Butterfield Mortgages Limited (“BML”) is authorised and regulated by the Financial Conduct Authority (Financial Services Register number 119274). Registered office: Sun Court, 66-67 Cornhill, London EC3V 3NB. Registered in England No 338594

BAM, BSBL, BBCL, BBJL, BBGL, BML BTBL, BTBL (Bahamas), BTGL, BTNZL, BTSL and BTAL are wholly-owned subsidiaries of The Bank of N.T. Butterfield & Son Limited, which is regulated by the Bermuda Monetary Authority, and listed on the Bermuda Stock Exchange and the New York Stock Exchange.

COPYRIGHT

Copyright in the pages, screens, information, and all material in their arrangement, included in the website is owned by or licensed to The Bank of N.T. Butterfield & Son Limited unless otherwise noted. You may imprint, copy download or temporarily store extracts from the website for your personal information or when you use any products and services of the website. You may not alter or otherwise make any changes to any material that you print or download from the website, including, without limitation, removing any identifying marks or legends from such material. You may not distribute these materials to others. Any other use is prohibited unless you first request and obtain our written permission. In particular no one may copy or use a part of the website on any other website, or link any other web site to the website, without the prior written permission of The Bank of N.T. Butterfield & Son Limited. You may not use the website for any purpose which is unlawful, abusive, libelous, obscene or threatening.

Butterfield is a brand name of The Bank of N.T. Butterfield & Son Limited and all rights in and to Butterfield vest in The Bank of N.T. Butterfield & Son Limited. Other than as provided above you may not use or reproduce the Butterfield logo or brand name.

INFORMATION ABOUT BUTTERFIELD ASSET MANAGEMENT

Sales Restrictions Disclaimer

This website is for information purposes only and does not constitute an offer or solicitation of products or services where prohibited by law. Butterfield Asset Management's Investment Vehicles, Products and Services:

  1. have not been registered or licensed under any securities legislation of the United States (US),
  2. are not offered or sold, directly or indirectly, in the US, any US territory or possession or area subject to US jurisdiction,
  3. are not otherwise available in the US,
  4. are not offered to persons described below as "US Persons" and
  5. are directed only to persons in countries other than the US

No investment vehicles, products or services, and no prospectuses, will be provided to a potential customer that Butterfield Asset Management has reason to believe is a US Person, namely:

  1. an individual resident in the US,
  2. a corporation, partnership or other entity organised or incorporated in the US,
  3. an estate of which any executor or administrator is otherwise a US person,
  4. any trust of which any trustee is otherwise a US person,
  5. any branch or agency of a foreign entity located in the US,
  6. any non-discretionary or similar account held by a dealer or other fiduciary for the benefit or account of someone who is otherwise a US person,
  7. any discretionary or similar account held by a dealer or other fiduciary organised, incorporated or resident in the US,
  8. any business entity established outside the US by someone who is otherwise a US person principally for the purpose of purchasing securities not registered in the US, or
  9. an estate or trust subject to US federal income taxation regardless of the source of its income

In order to verify that potential customers are not US Persons, Butterfield Asset Management will request information pertaining to the citizenship and residence of potential customers, including their mailing address, payment method to be used, country from which this website is accessed and any other information that may be necessary, as determined by Butterfield Asset Management in its sole discretion.

Nothing contained on this website constitutes investment, legal, tax or other advice and is not to be relied on in making an investment or other decision. You should obtain relevant and specific professional advice before making any investment decision.

Past performance is not necessarily a guide to future performance. The value of investments, and the income from them, can go down as well as up, and you may not recover the amount of your original investment. Where an investment involves exposure to a foreign currency, changes in rates of exchange may cause the value of the investment, and the income from it, to go up or down. Any tax reliefs referred to on this website are those available under current legislation, which may change, and their availability and value will depend on your individual circumstances. In the case of some investments, you should be aware that there is no recognised market for them and that it may therefore be difficult for you to deal in them or to obtain reliable information about their value or the extent of the risks to which they are exposed. Certain investments carry a higher degree of risk than others and are, therefore, unsuitable for some investors. Before contemplating any transaction, you should consider whether you require financial advice.

If you are interested in the services provided by our Bahamas, Bermuda, or Cayman Islands offices please note that we are not authorised under the Financial Services and Markets Act 2000 to carry on investment business in the United Kingdom. Furthermore we are not regulated by the Financial Services Authority nor are any monies payable under the UK's Investor's Compensation Scheme. UK investors will not be accepted as clients or subscribers.

Descriptions of the Butterfield range of mutual funds are in summary form only and no subscriptions may be made without completion of an application form confirming receipt of a current prospectus.

Butterfield Asset Management Limited is a wholly owned subsidiary of The Bank of N.T. Butterfield & Son Limited (the “Bank”). The Butterfield Funds are investment companies owned by their investors as shareholders, and are therefore independent entities from the Bank. Each of the Butterfield Funds is subject to its respective market risk and the Bank does not guarantee the investments. Past performance of the funds does not guarantee future results.