At Butterfield, we understand that website users are concerned about their privacy and the information we gather about them. Butterfield is committed to protecting the privacy of clients using its websites and ensuring that all transactions are as secure as possible.
We gather information about visitors to our websites for internal tracking purposes, to evaluate our websites’ technical capabilities, to make our websites useful to you, and to respond to specific requests for information or services.
We use cookie technology to learn certain information about visitors to our websites. This information helps us provide an online service best suited to the devices from which users are connecting, and assists us in preventing and detecting fraud. The information we collect includes data about users’ domains, web browsers and devices used, as well as the dates and times of visits to our website, the pages on our websites that are visited, and items that are downloaded from those pages.
We do not use cookies to track users’ online activities after leaving our sites, and we do not store personal information in them that others could read and understand. We do not sell or distribute cookie information.
What is a cookie?
A cookie is a package of data containing a string of text that identifies you as it travels between your device and servers hosting Butterfield websites. This helps ensure the right information is delivered to the right destination.
The data contained within cookies is encrypted so it may not be tampered with or viewed by another party. Only servers hosting Butterfield websites may read these Accordion cookies; your web browser ensures that these cookies are not sent to other websites.
You can change your browser settings to refuse cookies or let you know each time a website tries to set a cookie. However, refusing cookies in this way means some websites or parts of websites will not work properly.
Different types of cookies
Cookie categories
The types of cookies used on Butterfield websites fall into three categories: (1) strictly necessary; (2) analytics; and (3) profile.
This data is necessary for our websites to operate properly, to verify your identity, to maintain your security and privacy, and to ensure we are compliant with regulations that apply to us. Without this data, the services you have asked for cannot be provided.
Strictly necessary cookies are used by Butterfield Online, and our online brokerage, investment and custody services websites, as well as this site. By using our websites, you agree to the use of strictly necessary cookies. It is possible to disable all cookies in your browser settings, including strictly necessary cookies, but doing so will cause the sites to not work properly.
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by analytics cookies about your use of the website (including your IP address) and how you navigated to it will be transmitted to and stored by Google on its servers. This information is used in reports about site activity that we may use to administer and improve the website and our users’ experiences with it. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this website and leaving analytics cookies turned on, you consent to the processing of data about you by Google in the manner and for the purposes set out Text above.
Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html
Using profile cookies enables us to remember choices you make to personalise your experience and provide services you’ve asked for, like your preference for the country landing page that’s displayed when you visit butterfieldgroup.com. These cookies are used to provide you with a more efficient, customised experience with this site.
Cookies in e-mails
In addition to cookies we use on our websites, we may also use cookies when we send you e-mails and electronic “push” notifications. This enables us to know whether you have opened an e-mail/notification and how you have interacted with it. Cookies may be set on your device if you enable images or click on a link within the e-mail. You can set your cookie preferences within the browser you use for webmail or within your e-mail app.
Altering your cookie preferences
If you previously accepted the use of a certain category of cookie, and now wish to refuse it, that won’t automatically delete cookies downloaded to your device in the past. We may still use the information collected when you had previously provided your consent. When you change your settings to disable other-than strictly necessary cookies, we will update our systems as soon as reasonably possible to stop using those cookies to capture any further data.
Cookies with more than one use
Some cookies can be used to collect data for more than one purpose. We will only use those cookies for their strictly necessary purposes unless you have given your consent to any other uses they have.
Multiple users
If more than one person uses your device, the cookie preferences established by previous users of this site will continue to apply when you visit this site, unless you change them.
Modifications to policy
Butterfield reserves the right to amend, modify or discontinue this cookie policy at any time, for any reason. The content and services found on this website, including the legal notices, are subject to change at any time without notification. You agree to revisit this page regularly and your continued access to the website will mean that you agree to the changes.
Manage your cookie preferences
You can review and change your consent regarding the use of other-than strictly necessary cookies by this website at any time by clicking here.