We have cards for every life stage and every lifestyle.

Whether you’re looking to simplify your financial life, build your credit profile, or you’re dreaming about one day exploring the world, there’s a Butterfield Card made just for you.

Current Promotions: 

• Better Benefits with Butterfield and Mastercard - Full details can be found HERE

We are pleased to let you know that advance travel notifications are no longer required when using your debit or credit card in the following countries and regions:

• Canada
• Caribbean
• Europe
• United Kingdom (UK)
• United States of America (USA)

If you are travelling to destinations further afield, we recommend notifying us by contacting the call centre on +1 (345) 949-7055 or sending a secure message via Butterfield Online.

To help protect yourself from fraud, download the Butterfield Card Alerts App from the Apple App Store or Google Play today. Simply register as a New User by inputting your Butterfield card details and get notified instantly anytime your debit or credit card is used.

Making payments to your account is easy:

• Butterfield Online Banking.
• Auto-Pay (i.e., option to have the full balance or minimum payment automatically taken from an account specified by you on the payment due date).
• Automated Teller Machine (ATM) at any Butterfield Banking Centre in Cayman.

Credit Card Payment Options - USD or KYD

• Please indicate on your application whether you wish to pay your account in Cayman or US dollars. If you elect to make your USD credit card payment in Cayman dollars, we automatically charge your account with applicable Foreign Exchange (and vice versa). If you make your USD credit card payment in US Dollars or your KYD credit card payment in Cayman dollars, FX charges do not apply.

• Fees and rates are subject to change without notice.
• Where services are provided by organisations other than Butterfield, the Bank shall have no responsibility or liability for them, or for their mention on this page, or for their continuance.
• Butterfield is not responsible for the content of external websites.
• US Cross-Border Fee
  A US cross-border fee will be applied on all transactions completed outside of Cayman, including those completed in the US. Butterfield is absorbing a part of this fee but a portion of it, 50 basis points will be added to your charges for US transactions. For example, a transaction of $100.00 completed in the US will attract a “US cross-border fee - $0.50” and will be shown as a separate line item.

Butterfield Card Services: +1 (345) 815 7527 or +1 (866) 553 3479 Toll Free (USA & Canada)

Visa® Platinum Assistance: +1 (800) 396 9665 Toll Free (USA & Canada) or +1 (410) 902 8022 Collect (from other countries)

Visa® Credit Card Assistance: +1 (800) 847 2911 or +1 (303) 967 1098 Collect (from other countries)

Mastercard® Assistance: +1 (800) 307 7309 Toll Free (Cayman Islands, USA or Canada) or +1 (636) 722 7111 Collect (from other countries)

E-mail us [email protected]

Butterfield Cardholders enjoy enhanced security features of Chip and PIN technology as well as the convenience of contactless/Tap & Go™ technology. Making a purchase with your Debit or Credit card is even more secure when making a payment using a Chip-enabled terminal and choosing to pay using your PIN. And for purchases of US$150 and below, making purchases is faster and easier by simply tapping your card over the contactless reader to make a purchase.

Our Chip and PIN Cards will continue to support magnetic stripe-based transactions at merchants who are not equipped to process Chip-based transactions.

Due to travel and trade sanctions, and economic embargoes imposed by the United States and the European Union on certain countries, Butterfield is unable to be involved in the processing of transactions originating in those sanctioned countries and other blocked countries. Butterfield must comply with international banking regulations that preclude us from facilitating payments to or accepting business from persons or businesses in some countries. As a result, you cannot use your Butterfield card(s) for purchases or cash advances in those locations. We regret any inconvenience this may cause. The countries from which Butterfield is unable to process transactions are Afghanistan, Belarus, Bosnia & Herzegovina, Central African Republic, Congo, Cuba*, Ethiopia, Guinea, Guinea-Bissau, Haiti*, Iran, Iraq, Lebanon, Libya, Mali, Myanmar(Burma), Nicaragua, North Korea, Russian Federation, Somalia, Sudan(South and North), Syria, Ukraine, Venezuela*, Yemen and Zimbabwe*.

*Limited transactions allowed – please call +1 (345) 949 7055 for details.

Butterfield Card Alerts

Monitor you debit card and credit card activity from your mobile device.

With the Butterfield Card Alerts App, you can:

• view all card transactions made on your registered credit card.
• receive alerts on transactions via a push notification directly to your mobile device.
• setup your alert preferences via merchant type or transaction type.
• set transaction spend limits per transaction or per month.
• accept/deny international transactions made in-store.
• monitor supplementary (shared) cardholders transactions.
• activate/deactivate your card in the event that it is lost or stolen.

A card alert is a push notification that is triggered based on the criteria that you select in the Butterfield Card Alerts App.

You have the autonomy to choose the value or type of transaction of which you wish to receive alerts. This can be modified any time.

Under Alert Preferences, you may set alerts based on:

• Locations all in-store transactions will generate an alert if the merchant location and device do not match.
• Regions all in-store transactions will generate an alert if the location is outside selected regions.
• International all International in-store transactions will generate an alert.
• Merchant and transaction all transactions will generate an alert dependent on merchant type and transaction type selected.
• Spend Limit all transactions will generate an alert based on if the purchase amount exceeds the stated transaction or monthly spend limits.

You should proceed to activate the blocks on your Control Preferences and contact the Call Centre for your location so that the charge back process can be initiated and a new card issued.

Under the Control Preferences, you may set controls based on:

• Locations allow in-store transactions to be denied if merchant location and device does not match.
• Regions allow in-store transactions to be denied if merchant location is outside the selected region.
• International allow international in-store transactions to be denied that are outside of your selected countries.
• Merchant and transaction allow transactions to be denied based on merchant type and transaction type.
• Spend Limit allow transactions to be denied based on if the purchase amount exceeds the stated transaction or monthly spend limits

Yes. All cards linked to your Butterfield Card Alerts App will trigger alerts. Also, supplementary cardholder can also receive alerts if app is downloaded and set up on their mobile phone.

1. Download the Butterfield Card Alerts App from the App Store or Google Play
2. Register as a New User by inputting your Butterfield Credit card details
3. Setup your alert and control preferences
4. Start monitoring your credit card transactions
5. For further assistance, please contact the Butterfield Call Centre +1 (345) 949 7055, select option 2, then select option 4

All transactions made with Butterfield cards on the Butterfield Card Alerts App will appear in USD, including purchases made using your KYD debit card. 

As all debit transactions will appear in USD on the Butterfield Card Alerts App, clients are encouraged to utilise Butterfield Online for accurate, real-time tracking of balances. 

Yes, credit card balances are available on the Butterfield Card Alerts App. 

Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Android is a trademark of Google Inc. Google PlayTM is a trademark of Google Inc. 

Butterfield does not charge a fee for Mobile Banking. However, third party message and data rates may apply from your wireless carrier. Check with your wireless carrier for details regarding your specific wireless plan and any data usage or text messaging charges that may apply. To be able to use this app, a supported mobile device is needed.

Butterfield is regulated in a number of jurisdictions - please click here for Legal & Regulatory information pertaining to Butterfield.