Mastercard priceless benefits
Welcome to priceless, where each experience is crafted to be exceptional. Pursue your passions. Access world-class events. Create lasting memories
You are currently in Guernsey
Our personal cards services are also available in Jersey, Bermuda and the Cayman Islands
Everyday credit cards that give you more...
Butterfield’s new credit cards come with a range of handpicked local offers and exclusive freebies, giving you fantastic savings across some of the biggest names in the Channel Islands.
Available to everyone
Our credit cards are available to all Channel Island residents over the age of 18. No need to be an existing customer of Butterfield to apply.
Exclusive cashback rewards
We have signed up some of the biggest names in the Channel Islands to bring you fantastic savings with our Butterfield Rewards cashback programme. Available on all 3 of our Channel Island credit cards.
Easy online application
Our credit cards are easy to apply for and the application process only takes a few minutes. Apply online today with no need to come in for an appointment.
Compare our cards
Butterfield Standard Mastercard®
Annual Fee: £0.00
Maximum Credit Limit: £15,000
Representative APR: 21.95%*
- 21.95% APR (variable) representative APR
- 21.95% p.a. (variable) purchase rate
- Based on an assumed credit limit of £1,200
- No annual fee
- Exclusive offers with Channel Island businesses
- Mastercard priceless benefits
- 0% FX fees (June to September)
- Exclusive event invitations & experience
- 0.1% local charity donations on all spend
Butterfield Platinum Mastercard®
Annual Fee: £50.00
Maximum Credit Limit: £25,000
Representative APR: 30.47%*
Maximum Credit Limit: £25,000
Representative APR: 30.47%*
- 30.47% APR (variable) representative APR
- 21.95% p.a. (variable) purchase rate
- Based on an assumed credit limit of £1,200
- With an annual fee of £50
- 0.5% cashback on all spend
- Airport security fast track - Two free passes per year
- Three x 1GB Flexiroam Data - Roaming packages
Butterfield World Elite Mastercard®
Annual Fee: £195.00
Maximum Credit Limit: £50,000
Representative APR: 52.29%*
Maximum Credit Limit: £50,000
Representative APR: 52.29%*
- 54.03% APR (variable) representative APR
- 21.95% p.a. (variable) purchase rate
- Based on an assumed credit limit of £1,200
- With an annual fee of £195
- Exclusive offers with Channel Island businesses
- Mastercard priceless benefits
- 0% FX fees (June to September)
- Exclusive event invitations & experience
- 0.1% local charity donations on all spend
- Three free airport lounge visits per year
- Access to Mastercard Concierge Service
- Exclusive offers and events for World Elite Cardholders
- Airport security fast track - Three free passes per year
- Five x 1GB Flexiroam Data Roaming packages
Discover our card benefits
Butterfield Standard Mastercard® Benefits
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Butterfield Platinum Mastercard® Benefits
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Butterfield World Elite Mastercard® Benefits
Learn moreButterfield Platinum Mastercard® Benefits
Airport security fast track- Two (2) free passes per year
Fast Track allows passengers to have preferential access to a dedicated lane straight to the security checkpoint, speeding up the checkpoint process. Simply register with your eligible Mastercard card to get your journey off to a great start.
3 x 1GB Flexiroam (Data Roaming- Plan 4)
Global Data Roaming by FlexiRoam gives you access to over 520 network operators in over 120 Countries
Mastercard Priceless benefits
Welcome to priceless, where each experience is crafted to be exceptional. Pursue your passions. Access world-class events. Create lasting memories.
Features
Enjoy exclusive Platinum benefits.
Benefits
0.1% local charity donations on every spend
Additional Information
Airport security fast track- Two (2) free passes per year
Fast Track allows passengers to have preferential access to a dedicated lane straight to the security checkpoint, speeding up the checkpoint process. Simply register with your eligible Mastercard card to get your journey off to a great start.
3 x 1GB Flexiroam (Data Roaming- Plan 4)
Global Data Roaming by FlexiRoam gives you access to over 520 network operators in over 120 Countries
Mastercard Priceless benefits
Welcome to priceless, where each experience is crafted to be exceptional. Pursue your passions. Access world-class events. Create lasting memories.
Butterfield World Elite Mastercard® Benefits
Three free airport lounge visits per year
As a Butterfield cardholder, you are eligible for a complimentary membership of Priority Pass, with 3 free visits per membership year. Once you enrol you will have access to 1,700+ participating airport lounges worldwide.
Concierge service
Mastercard Concierge provides countless advantages of membership, from privileged access and priceless experiences to curated recommendations. To activate the Mastercard Concierge service please call +44 (0) 808 175 6552 (select option 3)
Airport security fast track– Three (3) free passes per year
Fast Track allows passengers to have preferential access to a dedicated lane straight to the security checkpoint, speeding up the checkpoint process. Simply register with your eligible Mastercard card to get your journey off to a great start.
3 x 1GB Flexiroam (Data Roaming- Plan 4)
Global Data Roaming by FlexiRoam gives you access to over 520 network operators in over 120 Countries
Mastercard Priceless benefits
Welcome to priceless, where each experience is crafted to be exceptional. Pursue your passions. Access world-class events. Create lasting memories.
Features
Our World Elite Black features a specially curated package of benefits.
Benefits
0.1% local charity donations on every spend
Exclusive offers and event invites
Concierge Service
Additional Information
Three free airport lounge visits per year
As a Butterfield cardholder, you are eligible for a complimentary membership of Priority Pass, with 3 free visits per membership year. Once you enrol you will have access to 1,700+ participating airport lounges worldwide.
Concierge service
Mastercard Concierge provides countless advantages of membership, from privileged access and priceless experiences to curated recommendations. To activate the Mastercard Concierge service please call +44 (0) 808 175 6552 (select option 3)
Airport security fast track– Three (3) free passes per year
Fast Track allows passengers to have preferential access to a dedicated lane straight to the security checkpoint, speeding up the checkpoint process. Simply register with your eligible Mastercard card to get your journey off to a great start.
3 x 1GB Flexiroam (Data Roaming- Plan 4)
Global Data Roaming by FlexiRoam gives you access to over 520 network operators in over 120 Countries
Mastercard Priceless benefits
Welcome to priceless, where each experience is crafted to be exceptional. Pursue your passions. Access world-class events. Create lasting memories.
Butterfield Cards CI app
Monitor your credit card activity from your mobile device.
With the Butterfield Cards CI app, you can:
- Log in safely and easily using FaceID or TouchID
- View all card transactions made on your registered credit card
- Block or unblock your card in the event that it is lost or stolen
- View your card details and PIN
- Authorise your online transactions
- Add your card to your wallet
- Limit your card spend by region or transaction type
- Invite up to 5 additional cardholders to your nominated card.
Important information
Credit Card Payment Options
Using Butterfield Online
If you are a Butterfield Online user you can use the pay my credit card option from any of your sterling current accounts.
Online from your bank’s internet banking service
Account number: 99999999
Account name: Butterfield Bank (Guernsey) Limited
Sort Code: 60‐83‐98
Reference: Quote account number beginning with CA___
*Please note your account number with the CA prefix must be included in the reference. Your account number can be found on your statement.
If you pay your Butterfield Credit Card by direct debit we will be claiming the funds from your nominated account on the following dates:
2024
14 November 2024
16 December 2024
2025
16 January 2025
14 February 2025
14 March 2025
16 April 2025
15 May 2025
16 June 2025
16 July 2025
14 August 2025
16 September 2025
16 October 2025
14 November 2025
16 December 2025
Contact Us
Butterfield Card Services: +44 (0) 808 175 6552
(Lines open 24/7 for fraud or lost/stolen card issues. For all other queries lines are open 9am - 5pm, Monday to Friday.)
E-mail us: [email protected]
For card complaints: [email protected]
Card FAQs
How long will it take for my card to arrive?
Once you have downloaded and activated your Butterfield Cards CI app, you can view your card details and add your card to your wallet to start using immediately.
Your physical card will take approximately 14 days to arrive.
How will I get my PIN?
Your PIN can be viewed in your Butterfield Cards CI app by clicking on the card image and selecting ‘ Card PIN’.
Your PIN will also be mailed (separately to your card) to the address provided.
How do I activate my new card?
Your new card can be activated within your Butterfield Cards CI app. You can also activate by using Chip and PIN for your first purchase or by using it at an ATM. Contactless transactions can be enabled by making a Chip and PIN payment.
Can I block my card?
If your card is lost, it can be blocked by using the Butterfield Cards CI app. Blocking your card will not stop any recurring transactions.
If you find your card, you can instantly unblock it through the app.
How do I report a lost, stolen or damaged card?
You can report your card lost, stolen or damaged and request a replacement by calling 24/7 Butterfield Card Services at +44 (0) 808 175 6552
How do I cancel my card?
Your card can be cancelled by calling 24/7 Butterfield Card Services at +44 (0) 808 175 6552
How to add an additional card holder?
You can add up to 5 additional cardholders on each credit card once your application has been approved. To invite an additional card holder, please visit your Butterfield Cards CI app and follow the instructions to complete the process.
How do I get the Butterfield Cards CI app?
The app can be downloaded for free from the App Store or Google Play.
Can I recycle my card packaging?
Yes, all of our packaging is fully recyclable and can be disposed of with your usual cardboard recycling.
How do I dispose of my expired or cancelled card?
Once your card has expired or cancelled it will be blocked and therefore unusable. Our standard and platinum credit cards can be cut with scissors or disposed of in a suitable shredder. To dispose of your World Elite card, please cut with metal scissors.
Alternatively all of our cards can be dropped to our office in either Jersey or Guernsey for disposal.
Guernsey: Regency Court, Glategny Esplanade, St. Peter Port, Guernsey GY1 3AP, Channel Islands
Jersey: IFC6, IFC Jersey, St. Helier, Jersey JE4 5PU, Channel Islands
Application FAQs
Am I eligible to apply?
You are eligible to apply for a Butterfield credit card if you are over 18 and a resident in the Channel Islands. You do not have to be an existing client of Butterfield to apply. You will need a smartphone or tablet in order to download the Butterfield Channel Islands app.
My document upload is not being accepted, what can I do?
When uploading your bank statement, proof of address or proof of income, please ensure that there are no spaces or special characters in the name and the file size is under 5MB.
I want to continue my application at a later date, can I do this?
You can save and leave your application and return at a later date to complete it. Upon selecting the save and leave button you will receive instructions via email of how to recommence your application. Before selecting save and leave please ensure you have completed the page of the application process that you are on.
What documents do I require to apply?
If you are an existing client of Butterfield, please have available your mobile device and your Butterfield Online login details.
If you are new to Butterfield, please have to hand your passport, mobile device and have access to your most recent bank statement and proof of income. If you are applying in Jersey you will also require a proof of address.
I am having issues entering my memorable word
When choosing your memorable word during your application please ensure you have entered it into both boxes before proceeding. It needs to be 8 characters with one uppercase letter.
I live in Herm, Sark or Alderney and cannot complete the address page
To complete the address section of the application please re-enter your island of residence in the parish field.
I am having issues completing my application
If you are having issues completing your application please contact us on +44 (0) 808 175 6552 and select option 3.
Can I apply in-person rather than online?
We offer in-person appointments if you don’t feel comfortable applying online. Please contact us on +44 (0) 808 175 6552 and select option 3.
Competition to win a £500 Aurigny voucher | 4th-9th April 2025
Terms & Conditions
Entry rules apply; to enter this competition you must meet the entry criteria as listed in the competition post on our Instagram page @butterfield.channelislands and Facebook page @ButterfieldGuernsey. Participants will get two entries to this competition if they enter through both the Instagram and Facebook posts.
Competition runs from 4th-9th April at 11:59pm GMT. Winner will be chosen at random via Comment Picker, from the pool of participants who meet the entry criteria across Instagram and/or Facebook, and contacted by Wednesday 30 April 2025 via DM from @butterfield.channelislands (on Instagram) or @ButterfieldGuernsey (on Facebook) only – be fraud aware, do not click on any links from accounts claiming to be Butterfield. The winner must respond within 48hrs of being contacted to claim their price, otherwise another winner will be selected. Once the winner has been contacted and successfully accepted their prize, the original competition post will also be updated to announce the winner.
By entering, entrants confirm that they are 18+ years of age, and resident of the Channel Islands. Butterfield employees and any of their immediate family members are to be considered ineligible. Ineligible entries by employees will be discounted and removed from the overall pool of entrants before any random selection of a winner.
This competition is in no way sponsored, endorsed, administered by, or associated with Aurigny Air Services Ltd, or with Meta. Participants agree to release Aurigny and Meta from any responsibility related to this giveaway.
The winner will receive an Aurigny voucher for the value of £500 which they can use to redeem against the purchase of airline tickets to their destination of choice on the Aurigny network. No additional travel or subsequent expenses will be covered. Aurigny voucher terms & conditions can be found at: https://www.aurigny.com/faqs#vouchers_-_summary_of_terms_and_conditions. The prize does not include any travel expenses or insurance. The prize is not refundable or transferable, and there is no cash alternative.
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Android is a trademark of Google Inc. Google PlayTM is a trademark of Google Inc.
Butterfield does not charge a fee for Mobile Banking. However, third party message and data rates may apply from your wireless carrier. Check with your wireless carrier for details regarding your specific wireless plan and any data usage or text messaging charges that may apply. To be able to use this app, a supported mobile device is needed.
Butterfield is regulated in a number of jurisdictions - please click here for Legal & Regulatory information pertaining to Butterfield.
Disclaimer:
Credit cards are only available to over 18s and residents of the Channel Islands. Credit cards will be issued from Guernsey. Butterfield Bank (Guernsey) Limited (“BBGL”) is licensed and regulated by the Guernsey Financial Services Commission under The Banking Supervision (Bailiwick of Guernsey) Law, 2020 and The Protection of Investors (Bailiwick of Guernsey) Law, 2020, and The Lending, Credit and Finance (Bailiwick of Guernsey) Law, 2022, each as amended from time to time, under registration number 85. BBGL is a participant in the Guernsey Banking Deposit Compensation Scheme (the “Scheme”) established by The Banking Deposit Compensation Scheme (Bailiwick of Guernsey) Ordinance, 2008 (the “Ordinance”). The Scheme offers protection only in respect of ‘qualifying deposits’ (as that term is used in the Ordinance) of up to £50,000, subject to certain limitations as set out in the Ordinance. The maximum total amount of compensation is capped at £100,000,000 in any 5 year period. Full details are available on the Scheme’s website www.dcs.gg or upon request. Deposits are not covered by the UK Financial Services Compensation Scheme under the Financial Services and Markets Act 2000, nor are deposits covered by any equivalent scheme outside of the Bailiwick of Guernsey. BBGL is registered under the Data Protection (Bailiwick of Guernsey) Law 2017, under registration number 11160 and with the Guernsey Registry under registration number 21061. BBGL’s registered office address is P.O. Box 25, Regency Court, Glategny Esplanade, St Peter Port, Guernsey, GY1 3AP. BBGL’s products and services are available in Guernsey and only in those other jurisdictions where they may be legally offered or obtained. BBGL is a wholly‐owned subsidiary of The Bank of N.T. Butterfield & Son Limited. Our Privacy policy can be viewed at butterfieldgroup.com/privacy-policy.
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