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National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.



Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

 

Please be advised that our Island Saver & Notice Account Interest rates have been updated. Please click here to view our current rates.

Our Terms and Conditions have been updated and can be viewed here

 

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3.  Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

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Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October. 

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m. 

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of £10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here. 

 

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.
All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our Schedule of Charges for Personal and Corporate Banking services has been updated, effective Friday, 2 January 2026. For full details, please review the Schedule of Charges documents in our website footer below. 

Our Schedule of Charges for Personal and Corporate Banking services has been updated, effective Friday, 2 January 2026. For full details, please review the Schedule of Charges documents in our website footer below. 

Please be advised that our Island Saver & Notice Account Interest rates have been updated. Please click here to view our current rates.

Our Terms and Conditions have been updated and can be viewed here.

 

The Cayman Islands is a global leader in trust structuring, known for its flexible legislation, stable environment and highly experienced courts. The jurisdiction is particularly recognised for its STAR trusts regime, which supports both family and purpose-driven planning and allows for highly customised governance. Cayman offers a sophisticated legal framework, strong professional infrastructure and a long history of supporting complex fiduciary arrangements, making it an excellent choice for families seeking versatile, long-term solutions.

Our Core Services

Wealth Structuring

We design and administer a wide range of trust and foundation structures to help preserve, protect and transition wealth across generations. Our solutions cover everything from estate planning and succession to charitable giving and purpose-led vehicles, backed by full compliance, governance and accounting support.

Family Office

We offer comprehensive family office support, from tax and estate planning to alternative investment administration and consolidated reporting. Our teams provide guidance on local best practices, entity governance and operational excellence, ensuring a smooth and effective multi-jurisdictional setup.

Philanthropy & Impact Investing

We help families and foundations align their giving with purpose. Our services include the establishment and administration of charitable foundations, private funds and impact investing strategies, all tailored to reflect personal values and long-term goals.

Luxury & Complex Assets

With extensive experience managing diverse asset classes globally, we help clients acquire, structure and administer high-value and luxury assets—from yachts, aircraft and artwork to classic cars and country estates.

Corporate & Institutional

We support corporate clients and financial institutions with the incorporation and management of entities, employee benefit trusts, retirement plans and tailored fiduciary structures. Our strategic assistance also includes director services and customised administrative arrangements.

Contact us

Our Cayman Team

Our Cayman team offers deep knowledge of the jurisdiction’s advanced trust landscape, including STAR and other bespoke governance models. With strong technical capabilities and a practical, solutions-driven approach, we support families and institutions seeking flexible long-term structures from one of the Caribbean’s most experienced financial centres.

Craig Barley
Craig Barley

Head of Caribbean Trust

[email protected]
+1 (242) 393 8622
ethel
Ethel McLean

Manager, Private Clients

[email protected]
(+1) 345 745 6811