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National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.



Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

 

Please be advised our mortgage rates have been updated.  To view our latest rates, please click here. 

 

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3.  Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

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Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October. 

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m. 

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of £10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here

 

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.
All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our General Terms and Conditions for Banking services have been updated, effective Friday, 30 January 2026. For full details, please review the document in the footer of our website. 

Our Schedule of Charges for Personal and Corporate Banking services has been updated, effective Friday, 2 January 2026. For full details, please review the Schedule of Charges documents in our website footer below. 

Please be advised our mortgage rates have been updated.  To view our latest rates, please click here. 

 

VP, Group Head of the IT Business Office

Elevate your opportunities

At Butterfield, we provide specialised international financial services. Operating in multiple jurisdictions, we focus on results, value relationships, and celebrate success. If this sounds like your kind of company, then consider this opportunity to become part of a collaborative team of professionals at a world-leading, independent offshore Bank and trust company.

Vice President, Group Head of the IT Business Office

In support of the Chief Information Officer (CIO), this position provides leadership and guidance in critical areas of technology administration, including strategic planning and execution, acquisition integration, oversight of both project and vendor management offices, budgeting and overall performance management. Working closely with the CIO, this position is a critical leadership role in the daily operations and delivery of IT services and the execution of the organisation’s strategies.

Your responsibilities will include:

  • Partnering with the CIO in providing technology vision and direction for the enterprise.
  • Serving on behalf of the CIO as the principal IT Officer, as requested.
  • Leading overall information technology strategic planning to achieve business goals by prioritising information technology initiatives and coordinating the evaluation, deployment, and management of current and future technology projects.
  • Managing the team of people who make up the office of the CIO.
  • Overseeing the development and maintenance of IT policies, procedures, methodologies, and governance — as well as performance management frameworks and metrics — to ensure IT delivers value to the enterprise.
  • Working with the CIO and business leadership team, providing broad insight to IT capabilities in support of enterprise wide business decisions.
  • Providing leadership for acquisition integration.
  • Establishing and implementing continuous improvement programs for the IT organisation.
  • Directing the preparation, review and consolidation of business plans and budgets for the IT organization.
  • Implementing and leveraging advanced analytics to increase insight into technology investments across the enterprise.
  • Providing leadership for planning, developing, and implementing information technology initiatives.
  • Managing the program management office, overseeing and resourcing committed projects, ensuring each are managed in accordance with guiding principles and reporting according to the office’s terms of reference.
  • Managing strategic vendor and other partner relationships.
  • Driving effective collaboration and communications between the IT organisation and internal and external stakeholders.

Your qualifications and skills include:

This position requires a highly motivated self-starter who is able to provide strategic thought leadership and lead projects with limited guidance. The individual must be composed, organised, culturally aware and a strong communicator who can effectively multitask and prioritise as needs evolve. Additional qualifications include:

  • University degree in business administration or related field, or equivalent work experience.
  • Minimum of 10 years’ experience in IT and business/industry, especially in a consulting or advisory service role.
  • 10 years’ experience in a leadership role, including proven experience building and leading teams with direct people management responsibility. Expertise in budget planning, financial management and workforce management is essential.
  • Experience in business/industry (beyond IT), managing cross-functional teams or projects, and influencing executive-level management and key stakeholders.
  • Broad knowledge of current and emerging technologies, technology directions, and strategic application to business needs, including the ability to differentiate between a relevant trend and hype.
  • Ability to analyse complex business and technology issues, working through internal and external partners to develop the best solutions for the company, balancing both costs and risks of delivery.
  • Experience with technology vendor management and in-depth knowledge of banking systems, branch banking, and processes, including: SWIFT payments, Alliance Cloud, Oracle Core and Oracle online banking applications, Oracle Cloud Infrastructure.
  • Experience integrating all aspects of banking and trust acquisitions, including staffing business processes and technology.
  • Solid analytical and financial acumen and demonstrated ability to drive results, think strategically and globally.
  • Proven ability to navigate effectively and efficiently within the Bank environment.
  • Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others. Proven ability to take complex technical information and translate it into clear communications (presentations / memos) for a variety of audiences is essential.
  • Outstanding interpersonal / relationship building skills. Must be a team player who can build consensus and work across a large and diverse organization.
  • Demonstrated ability to learn quickly, work effectively in ambiguous situations, and a willingness to take charge and drive results.
  • Ability to improve operational efficiency, service delivery and information management across the IT organisation.
  • Ability and willingness to travel.

About the team

Information Technology covers a wide range of responsibilities at Butterfield including oversight of the Bank’s entire technology infrastructure, software development and maintenance to facilitate online product development and efficiencies as well as management of the website and intranet platforms. IT also plays a critical role in ensuring the Bank’s systems are kept safe and secure from cyber criminals.

Why Butterfield?

The Butterfield experience is enhanced by robust learning and development opportunities, comprehensive benefits, and preferred rates on a variety of proprietary financial services. Guided by our core values—approachable, collaborative, empowered and impactful—we provide a respectful environment where the diversity of our employees and the talents and experiences they bring are celebrated and valued. With a 160-year tradition of service excellence, we empower individuals to achieve their goals and make a positive impact on our business, our clients and our communities.

Does this sound like you?

All applications should be forwarded via
e-mail to [email protected].

Let’s start a conversation.

Closing date:

Wednesday, 10 May 2023

Bermuda
IT