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National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.



Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

 

Please be advised that our fee schedule has been updated and will take effect from 1 June 2026.  Please click here to view the updated fee schedule.

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3.  Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

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Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October. 

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m. 

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of £10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here

 

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.
All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our General Terms and Conditions for Banking services have been updated, effective Friday, 30 January 2026. For full details, please review the document in the footer of our website. 

Our Schedule of Charges for Personal and Corporate Banking services has been updated, effective Friday, 2 January 2026. For full details, please review the Schedule of Charges documents in our website footer below. 

Please be advised that our fee schedule has been updated and will take effect from 1 June 2026.  Please click here to view the updated fee schedule.

Vice President, Operational & Enterprise Risk Management

Reporting to the Group Head of Compliance and Operational Risk, this position is responsible for designing and coordinating the risk identification, scoring, risk appetite, and reporting processes across the relevant programs in the Enterprise Risk Management (ERM) framework. This position is also responsible for leading the interpretation, implementation, measurement, and communication of Operational Risk Management policies, processes and initiatives in addition to the risk and control self-assessment (‘RCSA’) program.

Your core responsibilities will include:

  • Maintaining ERM framework including risk policies, metrics, reporting and monitoring at group and jurisdictional levels, in accordance with the Statement of Risk Appetite and the Group’s strategic goals and objectives.
  • Leading the development and evolution of a Risk and Control Self-Assessment framework. programme within the Enterprise Risk Management framework and the compliance monitoring programme.
  • Leading the Group’s regulatory relations program, developing clear and concise internal and external regulatory risk communications, executing an effective regulatory submissions regime and managing regulatory exams.
  • Aligning Risk Management policies, processes and initiatives with Group business strategy and corporate culture and ensuring they meet legislative requirements and market standards.
  • Formulating Risk Management policies in collaboration with senior management.
  • Leading operational risk programmes including business continuity and ensuring teams maintain the required knowledge and skills.
  • Identifying, measuring, monitoring and reporting the level of the firm’s operational risks in addition to mitigation efforts.
  • Maintaining operational control process across the Group that will manage/mitigate operational risk.
  • Ensuring that operational losses are tracked and managed across the Group and ensure consistency in root cause analysis, reporting and presentation.
  • Leading the Group’s data privacy program and activities in relation to data protection regulations and applicable requirements.
  • Staying up-to-date with internal standards and business goals.
  • Informing, educating, and training employees on matters that are associated with leading industry practices.
  • Fostering a culture of excellence within the teams, identifying goals, and setting performance standards.
  • Driving continuous improvement in the quality and quantity of teams work output.

Your qualifications and skills include:

  • University degree in Business Administration, Commerce, Accounting or equivalent.
  • Minimum of 15 years’ proven progressive banking experience of which 10 must be at a senior level in Compliance, Audit or Risk Management.
  • Proven experience in risk management techniques, including RCSA programs.
  • The successful candidate will have risk management experience at banking institutions, strong written and verbal communication skills and work well in a team environment across a range of stakeholders.
  • Proven Project and Team Management skills.

About the Team

Operational Risk works across the Group using risk assessments to identify and measure the risks the Bank incurs in the delivery of its products and services and the effectiveness of the controls we use to manage those risks. The team reports on the identified risks and remedial actions. The team is also responsible for Butterfield’s business continuity planning and ensures that the business is up and running as quickly as possible after an event.

Why Butterfield?

The Butterfield experience is enhanced by robust learning and development opportunities, comprehensive benefits, and preferred rates on a variety of proprietary financial services. Guided by our core values—approachable, collaborative, empowered and impactful—we provide a respectful environment where the diversity of our employees and the talents and experiences they bring are celebrated and valued. With a 160-year tradition of service excellence, we empower individuals to achieve their goals and make a positive impact on our business, our clients and our communities.

Does this sound like you?

All applications should be forwarded via e-mail to [email protected].

Let’s start a conversation.

Bermuda
Consumer Credit