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National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.



Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

 

Please be advised our USD Island Saver and Notice Accounts have been updated on 23 September 2025, please click here to view the full rates on our website.

Depending on the payment types you use, you may notice some changes to the information required and the language used by Butterfield when making domestic and international payments. This follows the new global standard for payments, ISO 20022, that is mandatory for banks and financial institutions around the world by November 2025. ISO 20022 is designed to enhance processing efficiency, consistency and transparency of payment data.

Our Standard Settlement Instructions have been updated and can be viewed here.

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3.  Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

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Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October. 

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m. 

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of £10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here

 

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.
All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below. 

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below. 

Please be advised our USD Island Saver and Notice Accounts have been updated on 23 September 2025, please click here to view the full rates on our website.

Depending on the payment types you use, you may notice some changes to the information required and the language used by Butterfield when making domestic and international payments. This follows the new global standard for payments, ISO 20022, that is mandatory for banks and financial institutions around the world by November 2025. ISO 20022 is designed to enhance processing efficiency, consistency and transparency of payment data.

Our Standard Settlement Instructions have been updated and can be viewed here.

Reconciliations Analyst

We are seeking a self-starter and results oriented individual to join the Finance Team as a Reconciliations Analyst. The position reports to the Team Lead and is responsible for managing an assigned portfolio of reconciliations. The role involves performing research, collaborating with other departments and resolving discrepancies.

About the team

The Finance team plays an important role in supporting Butterfield’s businesses by providing high-quality planning, reporting, regulatory and accounting services. It’s a fast-paced environment with a global remit. Working with colleagues across the Bank, the Finance team provides senior management with the expertise required to measure the Bank’s performance and shape Butterfield’s future plans.

Your responsibilities will include:

  • Managing an assigned portfolio of reconciliations, ensuring the maintenance of control procedures and the timely clearance of reconciling items within established timeframes.
  • Adhering to established procedures for clearing, internal, suspense, and control accounts.
  • Executing control procedures for clearing, internal, suspense, and control accounts, ensuring accuracy and compliance.
  • Investigating and clearing all unmatched reconciliation items, demonstrating a keen problem-solving approach.
  • Providing systems support to management and staff within the division, contributing to efficient and effective operations.
  • Collaborating in the development and implementation of operational plans, driving continuous improvement.
  • Preparing and testing procedural documentation for the automated reconciliation solution, ensuring accurate and up-to-date records.
  • Ensuring strict adherence to existing policies and procedures, maintaining regulatory compliance.
  • Performing any additional duties as directed by the reconciliations Team Lead, contributing to the overall success of the team.
  • Actively participating in process improvement initiatives, streamlining reconciliation processes, reducing errors, and optimizing resource utilization.
  • Serving as a point of contact for clients or internal stakeholders, addressing inquiries and concerns related to reconciliations and providing excellent customer service.
  • Staying updated on relevant regulations and industry standards, ensuring that all reconciliation processes comply with the latest legal and regulatory requirements.
  • Collaborating with other departments, such as finance, audit, and compliance, to improve coordination and communication related to reconciliation processes.
  • Contributing to risk assessments, identifying potential risks and implementing measures to mitigate them, safeguarding the integrity of the reconciliation process.
  • Maintaining thorough documentation of reconciliation activities and generate comprehensive reports for management, auditors, or regulatory agencies.

Your qualifications and skills include:

  • Post-Secondary education with one to three years’ relevant experience.
  • Strong understanding of complex accounting procedures required.
  • Good understanding of Microsoft Office suite of applications and divisional systems.
  • Knowledge of Frontier Account Reconciliation software would be considered an asset.
  • Excellent interpersonal, customer service and communication skills.
  • Demonstrated ability to work in a team environment.

Why Butterfield?

Butterfield is a leading, independent offshore bank and trust company. With more than 1,300 financial services professionals across ten international jurisdictions, the Butterfield experience is enhanced by robust learning and development opportunities and comprehensive benefits. Guided by our core values—approachable, collaborative, empowered and impactful—we provide a respectful environment where we value the diversity of our employees and the talents and experiences they bring. With a 160-year tradition of service excellence we empower individuals to achieve their potential and make a positive impact on our business, our clients and our communities.

Does this sound like you?

All applications should be submitted via e-mail to [email protected].

Let’s start a conversation.

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Finance