Fraud Risk Analyst
The position reports to the Vice President, Card Security and Online Fraud and is responsible for the maintenance of the Group Enterprise Risk and Group Cyber Fraud programmes and projects. This includes proactive monitoring and review of alerts and transaction activity in order to manage suspicious activity, potential security incidents, and cyber fraud.
Your responsibilities will include:
- Assisting in the design, development, testing, maintenance, documentation of security and fraud- related tasks, working closely with Group Enterprise Security and lead Group Cyber Fraud programmes and projects.
- Providing recommendations for the improvement of the Bank’s fraud management programme, as well as on a broad range of projects, including the evaluation and recommendation of technical controls.
- Delivering training programmes on information security and privacy for Bank staff and management.
- Maintaining technical and business-relevant metrics to measure the efficiency and effectiveness of assigned aspects of the programme
- Maintaining operational audit logs and appropriate incident details as required in preparation for and participation with internal and external auditing engagements.
- Aiding peer managers in understanding and responding to security, fraud and audit findings reported by internal and external auditing departments.
- Proactively monitoring and reviewing real-time alerts and transaction data for suspicious activity and potential security incident and cyber fraud.
- Reviewing and investigating irregular activities highlighted by the security and fraud monitoring software and sus picious activity reported by end users.
- Creating, managing and/or seeing through to completion various tickets or requests relating to Payments, OTP and PUSH.
- Liaising with vendors, service providers and staff in Group locations and business units as necessary regarding potential security incidents, cyber fraud, or errors related to call-to-verify.
- Acting as a self-motivated individual, maintaining responsibility for the monitoring process and performing with little direct supervision.
- Undertaking analysis and monitoring of phishing/smishing attacks on customers.
- Providing guidance to the Business on reporting requirements as it relates to Group MI, KRI’s and Risk Appetite reporting, Fraud Incident etc.
- Contributing to and continually improve the Fraud risk process/procedures; ensuring they align with overall Group culture, governance and strategies.
- Building professional relationships with internal stakeholders to consult on risk management initiatives, driving efficiency of business operations and process enhancements.
Your qualifications and skills include:
- Bachelor’s degree or Fraud related qualification and a minimum of three years’ relevant banking/ finance industry experience.
- Detail-oriented, with demonstrated analytical and problem-solving skills and the ability to recognize non-obvious systems activity patterns.
- Excellent organisation, oral and written communication skills.
- Strong technical documentation skills, with the capacity to both write and analyse technical documentation.
- Team player who will be able to work independently.
- Familiarity with anomaly detection software solutions an asset
- Ability to manage and participate in technology projects
- Knowledge of Technology Infrastructure/Architecture an asset
- Proficiency in Microsoft Office suite of applications
Bermuda
Compliance