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National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.



Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

 

Please be advised our USD Island Saver and Notice Accounts have been updated on 23 September 2025, please click here to view the full rates on our website.

Depending on the payment types you use, you may notice some changes to the information required and the language used by Butterfield when making domestic and international payments. This follows the new global standard for payments, ISO 20022, that is mandatory for banks and financial institutions around the world by November 2025. ISO 20022 is designed to enhance processing efficiency, consistency and transparency of payment data.

Our Standard Settlement Instructions have been updated and can be viewed here

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3.  Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

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Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October. 

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m. 

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of £10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here

 

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.
All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below. 

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below. 

Please be advised our USD Island Saver and Notice Accounts have been updated on 23 September 2025, please click here to view the full rates on our website.

Depending on the payment types you use, you may notice some changes to the information required and the language used by Butterfield when making domestic and international payments. This follows the new global standard for payments, ISO 20022, that is mandatory for banks and financial institutions around the world by November 2025. ISO 20022 is designed to enhance processing efficiency, consistency and transparency of payment data.

Our Standard Settlement Instructions have been updated and can be viewed here.

Elliott Doucy

Elliott Doucy joined Butterfield in Guernsey in 2019 as part of the ABN Amro acquisition as Head of Legal & Corporate Governance for the Channel Islands & United Kingdom.

Prior to the acquisition, Elliott spent 3 years with ABN Amro as legal counsel for the Channel Islands’ business and was also a member of the Global Legal Senior Management Committee. The focus of Elliott’s practice at ABN varied amongst finance, corporate/commercial, regulatory and litigious matters.

Prior to this, Elliott worked in private practice for over 16 years for both ‘white-shoe’ onshore law and offshore law firms, specializing primarily in finance, funds and regulatory matters.

Elliott has extensive finance, corporate and commercial and regulatory experience. He was called to the Solicitors Roll of England & Wales in 2005 and was later admitted to practice as a lawyer of the Eastern Caribbean Supreme Court in 2012 and currently holds a Practicing Certificate in accordance with the Solicitors Act 1974. Elliott was also awarded a Diploma in Company Direction by the Institute of Directors in 2019.

/sites/butterfield-corp/files/2025-01/Elliott%20Doucy%20Headshot%2011.24%20%28WEB%29.jpg Head of Legal & Corporate Governance (Channel Islands & UK) / Data Officer Meet the team - Guernsey [email protected] +44 1481 751001 Off http://linkedin.com/

Alan Bain

Alan became Managing Director for Butterfield's Guernsey office in December 2022. He joined Butterfield in 2007 as Head of Finance and was appointed Chief Financial Officer for Butterfield Bank (Guernsey) Limited in 2016. His role was further extended to include the wider Channel Islands and UK businesses and in May 2021 he was appointed an Executive Director of Butterfield Bank (Guernsey) Limited. Prior to joining Butterfield, Alan has worked with two major UK Finance institutions both in the UK and the Channel Islands, and a large UK based Life Assurance company. At Butterfield, Alan is responsible for our Guernsey banking business, working closely with our team in Jersey, to provide relationship-led banking services to our local communities. Alan holds a BA in Accounting and is a member of the Institute of Chartered Accountants of Scotland.

/sites/butterfield-corp/files/butterfield/locations/guernsey/banking/intermediary-banking/meet-team/alan-bain.jpg Deputy Managing Director Meet the team - Guernsey [email protected] + (44) 1481 751379 Off http://linkedin.com/

Jacob Cockcroft

In 2021 Jacob joined our Guernsey office as the Chief Commercial Officer. He is responsible for the client-facing business, including the development of new products as we continue to grow the business. Jacob joined the Butterfield Group in 2019 as VP, Jurisdictional Efficiency, looking at our client focused processes on a global basis. Prior to joining Butterfield, Jacob was a Partner at Campion Willcocks Compliance, a risk & compliance consultancy. He has also worked for KPMG in the UK, holding several roles including leading their Anti-Bribery and Corruption service for Banks. He started his career in corporate intelligence, advising companies doing business across the EMEA region. Jacob holds a MA in Modern History from University of Oxford and a MSc in History of International Relations from London School of Economics.

/sites/butterfield-corp/files/2025-05/Jacob%20Cockcroft%20Headshot%2003-25%20%28WEB%29.jpg Chief Commercial Officer Meet the team - Guernsey [email protected] + (44) 1481 751 260 Off http://linkedin.com/

Darragh Lee

In 2021 Darragh was appointed Vice President, Asset Management responsible for heading up the department, driving strategic direction and delivering future growth. Previously Darragh has held progressively senior roles in the Bank, joining Butterfield Bank in 2000 as an administrator in our investment team, progressing to Head of European Dealing and Middle Office in 2013. He was appointed Head of Middle Office in 2016 and was promoted to Vice President in 2018. In 2019, Darragh joined the integration team that worked on the integration of the ABN AMRO (Channel Islands) Limited business into the Bank. Darragh holds a BSc Hons degree from Cardiff University and is a Fellow of the Chartered Institute of Securities and Investments.

/sites/butterfield-corp/files/2025-05/Darragh%20Lee%20Headshot%2003-25%20%28WEB%29.jpg VP, Head of Retail Banking & Credit Cards Meet the team - Guernsey [email protected] +44 1481 751 803 Off http://linkedin.com/

Nigel Garrard

Nigel has worked within the investment industry since 1995, providing discretionary investment management services to institutions, trusts and private clients. Having joined Butterfield in 2005 as a senior investment manager, he has held the position of VP, Investment Strategy and most recently, was appointed Head of Asset Management for the Channel Island business in 2023.

In his role, Nigel is responsible for all aspects of the investment business in the Channel Islands. He has extensive experience in the management of investment portfolios, as well as the formulation of global investment strategy. He is the co-chairman of Butterfield’s Investment Committee, which is charged with the formulation of ongoing investment strategy. Nigel is a member of Butterfield Guernsey’s Asset and Liability Committee and he is Director of Butterfield Money Market Fund Limited, Butterfield US$ Bond Fund Limited, Butterfield Select Fund Limited and Butterfield Select Invest Fund Limited.

Nigel is a Chartered Fellow of the CISI and holds the Securities Institute Diploma (SID) qualification.

/sites/butterfield-corp/files/butterfield/locations/guernsey/banking/intermediary-banking/meet-team/nigel-garrard.jpg VP, CI Head of Asset Management Asset Management Meet the team - Guernsey [email protected] +44 1481 751193 Off http://linkedin.com/

Alan Bennalick

Alan Bennalick is the Vice President of Client Relationships for Butterfield in Guernsey. In his current role, Alan leads our local banking team, dealing with our institutional and private clients.

Alan joined Butterfield as part of the ABN AMRO Channel Islands acquisition in 2019, bringing with him nearly 30 years of experience in the banking sector. He began his career in retail banking in Guernsey, before joining ABN Amro and looking after a portfolio of institutional and private clients.

Alan holds professional diplomas in Financial Services Management and Level 6 Strategic Management and Innovation in Banking from The London Institute of Banking and Finance.

/sites/butterfield-corp/files/butterfield/locations/guernsey/banking/intermediary-banking/meet-team/alan-bennalick.jpg Head of Corporate & Private Banking, Channel Islands Financial Intermediary Banking Meet the team - Guernsey [email protected] + (44) 1481 751863 Off http://linkedin.com/

Edward Jones

Ed joined Butterfield in 2017 bringing with him over 17 years’ experience within the finance industry. In his position as Head of Lending, Channel Islands, Ed manages our lending and credit operations team driving forward our credit offering, including our local mortgages, to our clients. Prior to joining Butterfield, Ed worked at DNB Bank ASA, where he gained international experience as Head of Corporate Lending in Shanghai and Head of the International Banking Desk in London. His role at Butterfield is varied, with his wealth of experience contributing towards keeping consistency for Butterfield's credit and operational risk function. Ed aims to support sound business growth ensuring our clients receive a flawless service when using our credit facilities. He holds an Applied Diploma in Corporate Banking from The London Institute of Banking and Finance.

/sites/butterfield-corp/files/2025-05/Ed%20Jones%20Headshot%2003-25%20%28WEB%29.jpg VP, Head of Local Market Development & Lending, Channel Islands Lending - Guernsey Meet the team - Guernsey [email protected] + (44) 1481 751386 Off http://linkedin.com/
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