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National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.



Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

 

Please be advised our EUR Notice Accounts have been updated.  Please click here to view our current rates.

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3.  Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

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Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October. 

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m. 

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of £10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here

 

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.
All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our General Terms and Conditions for Banking services have been updated, effective Friday, 17 July 2026. For full details, please review the document in the footer of our website. 

Our Schedule of Charges for Personal and Corporate Banking services has been updated, effective Friday, 2 January 2026. For full details, please review the Schedule of Charges documents in our website footer below. 

Butterfield Mortgages Limited provides £4.5m funding for Prime Central London buy-to-let acquisition

Butterfield Mortgages Limited (BML) has provided £4.5 million of lending to support the acquisition of two Prime Central London (PCL) buy-to-let properties, with a combined value of £7 million.

BML is a London-based lender specialising in prime mortgages across London, predominantly serving both UK and international high net-worth individuals (HNWIs).

The transaction involved an experienced property investor with an established portfolio of UK and international assets seeking finance to acquire the two properties through a corporate structure. During the application process, the ownership arrangement evolved from personal ownership into a holding company with two separate special purpose vehicles (SPVs), creating additional complexity and requiring a lender capable of adapting as the structure developed.

The case also involved a concurrent lease extension on one of the properties, while the second required refurbishment works before it could be fully marketed for rental purposes. In addition, the anticipated rental income did not fully meet standard buy-to-let stress-testing requirements.

Recognising the borrower's significant net worth, substantial liquidity reserves, broader property portfolio and wider investment assets, BML adopted a relationship led underwriting approach to assess the client's overall financial position. The lending team worked closely with the borrower and their advisers throughout the transaction, ensuring momentum was maintained as the ownership structure evolved.

By taking into account the planned refurbishment works, revised rental projections and lease extension, BML was able to structure a bespoke lending solution aligned with the client's longer-term investment strategy.

BML provided £4.5 million of lending at 65% loan-to-value (LTV) across two corporate buy-to-let facilities, enabling the acquisition of both prime London assets through the client's preferred ownership structure.

Alpa Bhakta, CEO of Butterfield Mortgages Limited, said:

"High-net-worth borrowers often have sophisticated investment strategies and ownership structures that can create challenges when seeking finance through traditional lending channels. In these situations, it is important to look beyond standard criteria and understand the client's wider financial position and objectives."

"This transaction demonstrates our ability to support complex corporate structures and evolving circumstances while maintaining a flexible and pragmatic approach throughout the lending process. By working closely with the borrower and their advisers, we were able to deliver a tailored solution that supported both the acquisition and the client's long-term investment goals."

Find out more about BML's offering by visiting www.butterfieldgroup.com/en-gb.

–ENDS–

About Butterfield Mortgages Limited
Butterfield Mortgages Limited is a London based property mortgage provider specialising in providing residential mortgages against prime properties in London, with a particular focus on the needs of UK and international HNWIs. It is part of the Butterfield Group and a subsidiary of The Bank of N.T. Butterfield & Son Limited.

All mortgages are subject to status and valuation. The maximum amount you can borrow will depend on your individual financial situation, your other circumstances, the property you wish to buy and the type of mortgage you choose.

Butterfield Mortgages Limited's products and services are only available in the United Kingdom. Persons dealing with any member of the Butterfield Group outside the UK should be aware that they may not be covered by the rules and regulations applicable for the protection of customers in the UK and should seek advice in the relevant territory.

Butterfield Mortgages Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register Number: 119274). Registered office: Sun Court, 66-67 Cornhill, London, EC3V 3NB. Registered in England No. 338594.