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National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.



Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

 

Please be advised our EUR Notice Accounts have been updated.  Please click here to view our current rates.

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3.  Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

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Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October. 

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m. 

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of £10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here

 

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.
All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our General Terms and Conditions for Banking services have been updated, effective Friday, 17 July 2026. For full details, please review the document in the footer of our website. 

Our Schedule of Charges for Personal and Corporate Banking services has been updated, effective Friday, 2 January 2026. For full details, please review the Schedule of Charges documents in our website footer below. 

A man typing on a laptop

Your ERP, talking directly to your bank

A direct, secure connection between your treasury platform and Butterfield. No files to upload. No manual batching. Just real-time payments and reporting flowing automatically between your systems and ours.

4,000 +
Global Corporates use Kyriba
93 %
Boost in forecast accuracy
98 %
Client retention rate
- WHY NOW -

Finance teams are being asked to do more with less. The gap between a smooth operation and a slow one often comes down to one thing: how well your bank connects to the treasury platform you already use.

- WHAT IT IS -

Butterfield has partnered with Kyriba, a global leader in cloud-based
treasury and risk management. The result is a direct system-to-bank
link between your ERP and our banking platform.

Your team initiates payments and pulls reporting from inside the tools
they already use. Behind the scenes, everything moves straight through
to Butterfield.

Key benefits:

  • No more files, manual uploads, or batching
     
  • Real-time payment initiation and reporting
     
  • Zero duplication, fewer breaks, fewer errors
     
  • Treasury, finance, and the bank, always aligned
     
  • Strengthen payment security and controls
     
  • Scale treasury operations without increasing overhead
- WHAT YOU GET -

Six things that change day to day

The integration is technical underneath. What it delivers is simple.

Real-time cash visibility
Balances, transactions, and liquidity update automatically in Kyriba. No downloads, no delays. You always know your true cash position.
Scalable operations
As you grow across currencies, regions, and business lines, the connection scales with you. No extra headcount, no new manual workarounds.
Straight-through processing
Payment instructions flow securely from Kyriba straight to Butterfield, inside your existing approval controls. Less handling, fewer errors, faster timelines.
Sharper decisions
Cleaner data and better forecasts let you optimise working capital, reduce idle cash, and act with confidence.
Stronger risk and control
Removing file uploads tightens your audit trail and segregation of duties, backed by Kyriba's security standards. A more resilient, compliance-ready setup.
Built for what's next
A foundation for future automation: extended forecasting, AI reconciliation, and more, as your treasury matures.
- HOW IT WORKS -

The integration layer that makes it all work

One secure link sits between your systems and ours. Your team never has to leave the tools they know.

End to end in under one monthfor a Kyriba-certified ERP with an API connection.

One payment file

Your ERP sends a single payment file. We transform it to Butterfield's specification automatically.

Reporting flows back

Payment receipts and cash reports (BAI, MTx formats) are pushed straight back into your ERP.

The bank, built in

Butterfield becomes embedded in your ERP's screen, so your team never leaves their own tools.

"Clients have always wanted more control over who can do what in their banking relationship, not less. Connecting through Kyriba means clients manage their own users, approval hierarchies, and delegated authorities in the system they already use every day, instead of asking us to mirror that setup in a separate portal. It also means straight-through processing from their ERP to us — less manual handling, less duplicated effort, and fewer opportunities for error along the way. It's their structure, their rules, running automatically, exactly when they need it to."

Head of Client Experience, Butterfield
- NEXT STEPS -

Your Relationship Manager leads the way

A clear, low-pressure path from first conversation to going live.

1

Review

We look at your ERP environment and treasury workflows together.

2

Joint session

A working session with Butterfield and Kyriba integration specialists.

3

Tailored plan

An implementation plan built around how your operation actually runs.

4

Go live and beyond

Ongoing partnership and optimisation as your needs evolve.

Your Butterfield Relationship Manager is ready to walk you through it, with no commitment.

Let's explore how this fits your financial strategy.

Your Butterfield Relationship Manager is ready to walk you through it, with no commitment.