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National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.



Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

 

Please be advised our EUR Notice Accounts have been updated.  Please click here to view our current rates.

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3.  Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

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Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October. 

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m. 

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of £10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here

 

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.
All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our General Terms and Conditions for Banking services have been updated, effective Friday, 17 July 2026. For full details, please review the document in the footer of our website. 

Our Schedule of Charges for Personal and Corporate Banking services has been updated, effective Friday, 2 January 2026. For full details, please review the Schedule of Charges documents in our website footer below. 

A photo of someone paying with a card

Every business expense, accounted for

Butterfield Smart Expense connects your corporate cards directly to your finance systems, so your team spends less time chasing receipts and more time running the business.

273
Hours saved for every 1,000 expense reports processed, time your finance team gets back
$ 47 k
In productivity costs recovered per 1,000 reports, according to SAP Concur data
1.2 %
Of expense reports are returned to employees when filed through Concur, versus the industry norm of constant back-and-forth

Our finance team used to spend two days every month reconciling card statements. Now it's done before the coffee's made.

Head of Finance
Butterfield Corporate Client

Powerful Tools for Smarter Expense Management:
 

  • Smart Receipt Capture: Turn receipts into expense entries automatically.
     
  • Credit Card Integration: Match corporate card transactions automatically.
     
  • Travel Tracking: Keep itineraries, bookings & travel updates in one place.
     
  • Real-Time Dashboards: Instant insight into spending trends & expenses.
     
  • Budget Management: Monitor spend against budgets.
     
  • Mobile App: Submit expenses, capture receipts & manage tasks.
     
  • On-the-Go Approvals: Review & approve expenses from any location.
     
  • Policy Enforcement: Automatically flag out-of-policy spend.

Statistics sourced from SAP Concur data, as cited by Mastercard Newsroom, June 2024.

- HOW IT WORKS -

From swipe to statement without the paperwork

Smart Expense is built on Mastercard Smart Data, one of the world's most trusted corporate data platforms, and configured by Butterfield to work seamlessly with your business.

1

Card is used

An employee makes a purchase with their Butterfield corporate Mastercard, whether in person, online or internationally.

2

Data is captured

Mastercard Smart Data automatically collects enriched transaction details, including merchant, category, amount, date and more.

3

Systems are updated

Transaction data is posted directly to your expense management platform, such as Concur or your connected ERP, without manual input.

4

Finance has full picture

Your finance team gains visibility of categorised, reconciled spend across all cardholders, cost centres and time periods, ready for reporting.

- FEATURES -

Built for businesses that mean business

Everything your finance team needs to manage corporate spend, without the spreadsheets.

Enriched transaction data
Every transaction comes with detailed merchant information, spend category and transaction metadata, far beyond what appears on a standard card statement.
Multi-cardholder management
Manage expense activity across your entire corporate card programme from one place. Set cost centres, assign cardholders, and track team spend at a glance.
Automatic ERP posting
Transactions post directly to Concur or your connected ERP system. No re-keying. No delays. No errors from tired fingers at month end.
Audit-ready reporting
Every transaction is logged, categorised and traceable. When audit season comes, or when the board asks a question, you have the answers ready.
Expense categorisation
Spend is automatically classified by merchant category, such as travel, meals, office supplies and more, then mapped to your chart of accounts.
Mastercard-grade security
Built on Mastercard's global Smart Data infrastructure, with the security standards and data protection your business and your employees expect.
- INTEGRATIONS -

Works with the tools you already use

Butterfield Smart Expense connects to leading expense management and ERP platforms, so there's nothing new for your team to learn.

SAP / SAP Concur
Oracle Financials / Oracle Fusion (successor to iExpense)
Emburse Expensify / Certify / Chrome River
Ariba (Procure-to-Pay)
And many more

Not seeing your system? Speak to our team - additional ERP integrations are available.

Grow & Manage Your Money

Ready to take the work out of expense management?