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National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.



Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

 

Please be advised our mortgage rates have been updated.  To view our latest rates, please click here. 

 

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3.  Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

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Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October. 

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m. 

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of £10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here

 

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.
All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our General Terms and Conditions for Banking services have been updated, effective Friday, 30 January 2026. For full details, please review the document in the footer of our website. 

Our Schedule of Charges for Personal and Corporate Banking services has been updated, effective Friday, 2 January 2026. For full details, please review the Schedule of Charges documents in our website footer below. 

Please be advised our mortgage rates have been updated.  To view our latest rates, please click here. 

 

Monitoring and Surveillance Analyst – SWIFT

We are seeking a self-starter and results oriented individual to join our Monitoring and Surveillance Team. The Monitoring and Surveillance Analyst is responsible for performing Butterfield Group’s transaction monitoring, payment screening & adverse media screening processes. Through these processes the incumbent ensures that Group follows recognized best practices in Compliance and Financial Crime with legal and regulatory requirements.

Your responsibilities will include:

  • analysing and investigating alerts generated against Sanction Screening lists originated from SWIFT messages according to Butterfield group’s policy and guidelines
  • carrying out complex research and investigations on potential Sanction matches and escalating the findings to relevant Jurisdictional Compliance team
  • conducting searches, gathering data and recording evidence from internal systems and public sources, and when required, liaising with Relationship Managers to obtain additional information to conclude alert investigations
  • reviewing, analysing and identifying customer trends, patterns, and typologies associated with money laundering, terrorist financing and other suspicious transactions
  • ensuring that all alert analysis and investigations are performed within the timeframe provided in the policy and stipulated in the SLAs
  • ensuring that all investigations and alerts are appropriately rationalized and documented
  • identifying higher risk scenarios that require escalation to the Team Lead for further review

Your qualifications and skills include:

  • post-secondary degree or equivalent experience, with prior experience in AML, OFAC, Sanction Screening preferred
  • an understanding of laws and regulations related to banking, Compliance, AML and ATF would be considered an asset
  • knowledge of Compliance laws, rules, regulations, risks and typologies
  • excellent analytical and critical-thinking skills, with a proven ability to make sound decisions and strong attention to detail
  • ability to manage multiple tasks and work accurately and effectively in a deadline-driven environment
  • proficiency in MS Office suite of applications

Why Butterfield?

Butterfield is a leading, independent offshore bank and trust company. With more than 1,200 financial services professionals across ten international jurisdictions, the Butterfield experience is enhanced by robust learning and development opportunities and comprehensive benefits. Guided by our core values—approachable, collaborative, empowered and impactful—we provide a respectful environment where we value the diversity of our employees and the talents and experiences they bring. With a 160-year tradition of service excellence we empower individuals to achieve their potential and make a positive impact on our business, our clients and our communities.

Does this sound like you?

All applications should be forwarded via

e-mail to [email protected].

Let’s start a conversation.

Closing date:

Sunday, 30 April 2023

Canada
Client Services