Step up.
At Butterfield, we provide full-service community banking and specialised international financial services. Operating in multiple jurisdictions, we focus on results, value relationships, and celebrate success. If this sounds like your kind of company, then consider this opportunity to become part of a collaborative team of professionals at a world-leading, independent offshore bank and trust company.
Cash in Transit (CIT) Supervisor
Reporting to the Assistant Vice President Vault/ATM/Bulk Deposits, the Cash in Transit (CIT) Supervisor is responsible for the supervision of the daily operations of the Bank’s Automated Teller Machines (ATMs) administration, and Cash in Transit (CIT) team. The incumbent will also work closely with the AVP in managing the ATM network to ensure it is optimal, identifying and implementing enhancements to daily work flows. The successful candidate will be required to work a minimum of 35-hours a week, on-call which includes evenings, weekends, and public holidays.
Your responsibilities will include:
- Supervising the ATM network and CIT Team.
- Working directly with team members to complete the annual performance cycle including goal settings, quarterly reviews, arrange training and performance management.
- Ensuring that proper threat and risk assessments are conducted to ensure overall security of team members, the ATMs, the trucks, and the surrounding area.
- Scheduling the CIT Team to ensure adequate coverage at all times.
- Supervising CIT collections & deliveries of all cash and coin.
- Maintaining coin machines and coin collections from various locations.
- Ensuring CIT Team is working within established procedures, policies, procedures and controls at all times.
- Completing reports timely and accurately.
- Ensuring that all ATM equipment, supplies, issues, faults and call outs are acted on or reported in a timely, responsible manner.
- Assessing ATM procedures and make recommendations to Management on improvements that are within the Bank’s policies and procedures.
- Keeping abreast of changes in ATM technology and make recommendations for staff training on new technology.
- Any other duties that may be assigned by Management related to ATM servicing and Vault Administration.
Your qualifications and skills include:
- Five years’ work experience in a financial institute, including experience supervising or managing teams.
- A minimum of three years’ handling large cash volumes, coupled with a minimum of five years’ experience working in a security environment.
- Excellent written and verbal communication skills, as well as good interpersonal skills.
- The ability to work outside of normal working hours when required.
- Valid heavy truck driving license with the ability to lift heavy items.
- Knowledge of ATMs would be considered an asset.
- Good computer and mathematical skills.
- Strong organization skills and customer service oriented.
Banking Operations
Butterfield’s Banking Operations team supports millions of financial transactions globally across all of our banking locations. Our customers range from personal bank account holders to corporate and wealth clients. Banking Operations is a fast-moving environment, where innovation is at the heart of the team’s everyday responsibilities to provide services that keep Butterfield at the forefront of financial services.
Why Butterfield?
With more than 1,300 financial services professionals across ten international jurisdictions, the Butterfield experience is enhanced by robust learning and development opportunities, comprehensive benefits, and preferred rates on a variety of proprietary financial services. Guided by our core values—approachable, collaborative, empowered and impactful—we provide a respectful environment where the diversity of our employees and the talents and experiences they bring are celebrated and valued. With a 160-year tradition of service excellence we empower individuals to achieve their goals and make a positive impact on our business, our clients and our communities.
Does this sound like you?
All applications should be submitted via
e-mail to [email protected].