Reporting to the Process Change Manager, the Assistant Vice President (AVP), Project Manager role will play an important part of the Business Change project team. The primary focus of this position will be to work closely with the broader Group IT Project team, with a focus on Cayman and Bermuda, gaining an in-depth understanding from varying business units, of the business processes from end-to-end whilst identifying and addressing operational risks. The successful candidate will need to analyse and synthesise business requirements whilst conceptualising processes and performing detailed requirement analysis, ensuring processes are harmonised across jurisdictions.
Your responsibilities will include:
- leading and evaluating business processes reviews, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions that will improve standarisation, automation and efficiency across jurisdictions
- leading and implementing change initiatives related to business processes and technologies
- driving adoption and proficiency of changes within the organisation, in compliance with Butterfield’s Change Management methodologies
- developing project strategies and plans, including stakeholder assessment, communications, leadership alignment, organisation transition, change readiness, capability transfer and end-user training
- overseeing team execution in accordance with project plans, tools, methods and supporting resource planning and acquisition
- developing short and long-term goals, Key Performance Indicators, objectives and developing and executing against defined plans
- providing leadership and effectively communicating insights and plans to junior analysts whilst driving the resolution of issues
- evaluating all proposed requirements to the Commercial off the shelf (COTS) modifications, to ensure there are no impact to functionality, interfaces and reliability of COTS and all new service requests are approved, documented and entered into the change process
- mapping new workflows to Oracle COTS functionality, including suggested workarounds replacing current customisations and changes required due to the modularisation of the Oracle application
- leading the business in developing and executing test cases required whilst testing the acceptance process and application functionality
Your qualifications and skills include:
- bachelor’s degree in Management, Business or Computer Science
- six to eight plus years of Project Management experience and related technical expertise across many banking products and additional related functional experience
- project management related certification such as PMP from a recognised industry leader like PMI
- knowledge of Helix AML/Oracle (Flexcube) Banking products would be a key benefit
- planning and making both long-term Strategic thinking and day-to-day decisions within the framework of the organisation’s strategic intent
- vast knowledge of the business environment and direct business experience in loans, deposits and accounting, and also front and back office operations’ functions
- direct experience working in Retail, Credit Risk and Corporate Banking
- knowledge of relevant management and business change techniques such as business process modelling and re-engineering (LEAN, Six-Sigma)
- solid understanding of system workflows and process change management and experience working