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National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.



Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

 

Please be advised our EUR & USD Notice account rates have been updated. To view our rates please click here.

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3.  Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

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Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October. 

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m. 

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of £10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here

 

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.
All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below. 

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below. 

Please be advised our EUR & USD Notice account rates have been updated. To view our rates please click here.

Recent Developments

Recent developments

The Bank continues to produce earnings and return on equity that reflect its overall financial strength and operational effectiveness. Our results demonstrate the continued focus on low risk density asset classes, while delivering consistent non-interest income and controlling expenses.


Butterfield reported net income of $48.7 million and core net income* of $57.0 million. The non-core expenses of $8.2 million were associated with a group-wide restructuring program implemented in the quarter and which is expected to deliver annual cost savings of approximately $13 million once fully implemented. The Bank reported a return on common equity of 20.6% and a core return on average tangible common equity* of 26.1% for the third quarter of 2023 with earnings and core earnings per diluted share* of $0.99 and $1.16, respectively.


The net interest margin was 2.76% in the third quarter, a decrease of 7 basis points, with the cost of deposits rising to 152 basis points from 127 basis points in the prior quarter. Deposit pricing increased across all of Butterfield’s banking jurisdictions as there was a mix shift from demand deposits to term deposits and fixed term deposits rolled into higher rates due to rising market interest rates.

Recent developments

The Bank’s tangible common equity ratio of 6.5% has held steady and continues to be at the conservative end of its targeted range of between 6% and 6.5%. As a result, the Bank increased activity in its share repurchase program with repurchases of 1.1 million common shares in the third quarter.


As higher-for-longer interest rates have developed as the most likely scenario in the near term, competition for deposits has increased across the Bank’s island jurisdictions, particularly in the Channel Islands. Butterfield continues to work closely with clients to ensure their financial services needs are met and that each relationship is appropriately managed.

Net income
NET INCOME*
$48.7M
Net income
down
$8.7 million
CORE NET INCOME*
$57.0M
down $0.6 million
Net interest income
NET INTEREST INCOME*
$90.2M
Net interest income
down
$1.0 million
Non interest income
NON INTEREST INCOME*
$52.0M
Non interest income
down
$2.1 million
Non interest expenses
NON INTEREST EXPENSES*
$92.5M
Non interest expenses
up
$10.5 million
CORE NON INTEREST EXPENSES*
$84.3M
up $2.5 million
Return on average common equity
RETURN ON AVERAGE COMMON EQUITY
20.6%
Return on average common equity
Q3 2022
28.5%
Core efficiency ratio
CORE EFFICIENCY RATIO*
58.3%
Core efficiency ratio
Q3 2022
57.0%
Return on  average assets
RETURN ON AVERAGE ASSETS
1.4%
Return on  average assets
Q3 2022
1.6%
Quarterly dividend
QUARTERLY DIVIDEND*
$0.44
Quarterly dividend
per common
share

 

* IN US DOLLARS (With comparisons to the quarter ended 30 September 2022)
**Please refer to the “Reconciliation of Non-GAAP Financial Measures” in our published third quarter 2023 results

Capital Ratios

COMMON EQUITY TIER 1

23.4%

31 Dec 2022 20.3%

TOTAL CAPITAL RATIO

25.8%

31 Dec 2022 24.1%

Credit Ratings

KBRA

Short-Term K1
Long-Term Senior A+

Moody's

Short-Term P2
Long-Term Senior A3

S&P

Short-Term A2
Long-Term Senior BBB+

Third Quarter 2023