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National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.



Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

 

Depending on the payment types you use, you may notice some changes to the information required and the language used by Butterfield when making domestic and international payments. This follows the new global standard for payments, ISO 20022, that is mandatory for banks and financial institutions around the world by November 2025. ISO 20022 is designed to enhance processing efficiency, consistency and transparency of payment data.

Our Standard Settlement Instructions have been updated and can be viewed here

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3.  Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

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Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October. 

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m. 

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of £10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here. 

 

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.
All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below. 

Our Schedule of Charges for Personal and Corporate Banking services have been updated, effective Tuesday, 2 January 2024. For full details, please review the Schedule of Charges documents in our website footer below. 

Depending on the payment types you use, you may notice some changes to the information required and the language used by Butterfield when making domestic and international payments. This follows the new global standard for payments, ISO 20022, that is mandatory for banks and financial institutions around the world by November 2025. ISO 20022 is designed to enhance processing efficiency, consistency and transparency of payment data.

Our Standard Settlement Instructions have been updated and can be viewed here.

Butterfield wins Wealthbriefing Asia award

Butterfield wins Wealthbriefing Asia award

Butterfield, a leading, independent offshore bank and trust company, is proud to have been awarded the ‘Best Institutional Trust or Fiduciary Company (SEA)’ in the 2021 Wealthbriefing Asia Awards, having also received the accolade in 2020.

Butterfield recognised as Tier 1 trust company

Butterfield recognised as Tier 1 trust company

27 May 2021 – Butterfield, a leading offshore bank and trust company, has been named as a Tier 1 trust company in the 2021 eprivateclient Top Trust Companies list.

The annual rankings reviews the best independent and non-independent trust companies, providing international private clients and their advisors with a detailed analysis of the leading fiduciary service providers.

Triple Recognition for Butterfield’s Top Trust Thought Leaders

Triple Recognition for Butterfield’s Top Trust Thought Leaders

Three of Butterfield’s senior trust team have been named in Who’s Who Legal: Thought Leaders – Private Client 2021 edition for the second consecutive year.

Deputy Group Head of Trust Paul Hodgson, Client Services Director Sarah-Jane Parker and Country Head of Switzerland Jim Parker, have all been recognised once again as thought leaders and leading experts in the fiduciary services sector.

Butterfield (Singapore) Pte. Ltd. rebrands to reflect services provided throughout Asia.

Butterfield (Singapore) Pte. Ltd. rebrands to reflect services provided throughout Asia.

The Bank of N.T. Butterfield & Son Limited has announced that its Singapore-based subsidiary, Butterfield (Singapore) Pte. Ltd., will be operating under a new name, and will be known as Butterfield Trust (Asia) Limited with immediate effect.

Almost three years after establishing its Trust company in Singapore, Butterfield initiated the rebrand to reflect the business’s focus on providing Trust and Fiduciary Services to clients throughout Asia.

Butterfield leader included in “Global Elite 2021”

Butterfield leader included in “Global Elite 2021”

Deputy Group Head of Trust at Butterfield, Paul Hodgson, is to feature in a prestigious list of the world’s foremost lawyers and industry professionals. He has again been selected by Who’s Who Legal (WWL) for inclusion in the forthcoming edition of WWL Thought Leaders Global Elite 2021.

Based on independent research, WWL identifies industry-leading practitioners and consulting experts in business and law, and provides a platform to profile these professionals through publications, events and an online directory.

‘Who’s Who Legal’ recognition for five Butterfield Trust members

‘Who’s Who Legal’ recognition for five Butterfield Trust members

Five of Butterfield’s trust and advisory experts have been selected by ‘Who’s Who Legal’ for the 2020 edition of WWL: Private Client 2020.

The list highlighted the following senior team members for their expertise in trust and advisory:

Butterfield trust manager shortlisted for Citywealth Future Leaders Award.

Butterfield trust manager shortlisted for Citywealth Future Leaders Award.

Butterfield Trust (Guernsey) Limited’s Manager, Nicola Mauger, has been shortlisted in the Trustee of the Year – Manager category for this year’s prestigious Citywealth’s Future Leaders Awards.

The awards, now in their sixth year, were established to showcase the excellence of young professionals and to recognise emerging talent in the wealth management sector. The shortlist was chosen through award submissions, judges’ recommendations and editorial research.

Butterfield to Provide Borrowers the Option to continue Loan Payment Deferrals

Butterfield to Provide Borrowers the Option to continue Loan Payment Deferrals

The Bank of N.T. Butterfield & Son Limited (“Butterfield”) announced it will be providing existing clients who have personal loans and mortgages in good standing (i.e., current or less than 30 days delinquent) with the option of deferring loan payments by another three months should they be facing ongoing financial difficulty due to the impact of COVID-19 on their incomes.

Butterfield reminds Clients that Automatic Loan/Mortgage Payment Deferrals end 30 June 2020

Butterfield reminds Clients that Automatic Loan/Mortgage Payment Deferrals end 30 June 2020

The Bank of N.T. Butterfield & Son Limited (“Butterfield”) today issued a reminder to its personal lending and mortgage clients in Bermuda that the automatic payment deferral programme that was put in place for personal loans and mortgages in good standing over the three-month period beginning 1 April 2020 will end on 30 June 2020.

Clients wishing to avail themselves of the payment deferral offer for an additional three months (to 30 September 2020) must notify Butterfield to opt in. Deferrals will no longer be automatic.

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