main html

National Heroes Day Banking Hours

Butterfield will be closed on Monday, 20 June, 2022 for National Heroes Day. To access your accounts, please use our Butterfield Online, ATM and mobile banking services.



Our Banking Centres will re-open on Tuesday, 21 June, 2022 from 9:00 a.m. – 4:00 p.m.

We have moved! Our new address is: PO Box 250, IFC6, IFC Jersey, St Helier, Jersey, JE4 5PU.

 

Please be advised our EUR Notice Accounts have been updated.  Please click here to view our current rates.

Butterfield will be closed on Monday, 13 November, for the Remembrance Day public holiday. Our Banking Centres will reopen on Tuesday, 14 November, at 9 a.m. To access your accounts, please use Butterfield Online and our ATM network.

Old Sterling Banknotes – removed from circulation on 1 October 2022.

Please be advised that as of Saturday, 1 October 2022, Butterfield will not accept old paper sterling notes for banking deposits or transactions as they will no longer be legal tender. The official last day of use is Friday, 30 September 2022.

Butterfield clients are encouraged to deposit old notes or swap them out for the new polymer ones at any Butterfield Banking Centre before Saturday, 1 October 2022. From this date, only polymer sterling banknotes will be accepted.

We will be closed on Monday, 23 January 2023 for National Heroes Day. Our Midtown Plaza Banking Centre will be this Saturday from 9:00 a.m. until 12:00 p.m. and otherwise all Banking Centres will reopen on Tuesday, 24 January 2023, with normal operating hours of 9:00 a.m. - 4:00 p.m. You can continue to access your accounts during the public holiday by using our Butterfield Online, ATM and mobile banking devices.

Please be advised our General Terms and Conditions have been updated in reference to a new clause 11.3.  Please click here to view the full document.

Holiday Banking Hours:

Butterfield will be closed from 2 p.m. on Friday 23 December and will reopen 9 a.m. Wednesday 28 December, 2022.

We will close again from 4 p.m. on Friday 30 December, 2022 and will reopen 9 a.m. Tuesday 3 January, 2023.

-->

Update on Saturday Banking: Saturday Banking will be temporarily suspended as we allow time for annual training and infrastructure investment initiatives. To access your accounts, please use our Butterfield Online, ATM and mobile banking services. Saturday Banking hours will resume as normal on March 4th.

Please be aware that we will be carrying out work on our technology systems from 6 pm on Friday, 6 October. Butterfield Online and Saturday Banking will be unavailable this weekend. All services are expected to resume as normal on Monday, 9 October. 

Butterfield will be closed on Monday, 2 September 2024, for the Labour Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 3 September 2024, from 9:00 a.m. - 4:00 p.m.

Butterfield will be closed on Monday, 17 June 2024 for the King’s Birthday public holiday. To access your accounts, please use Butterfield Online and our ATM network.

Our Banking Centres will re-open on Tuesday, 18 May 2024 from 9:00 a.m. - 4:00 p.m.

Update on Saturday Banking: We are pleased to announce the return of Saturday Banking. Our Front Street Banking Centre will be open from 10:00 a.m. to 3:00 p.m. every Saturday for you to take care of your personal banking needs.

Update on Saturday Banking: Saturday Banking will be temporarily suspended effective 15 July 2023, as we allow time for annual training and infrastructure investment initiatives. We will advise when Saturday Banking services have resumed. To access your accounts, please use Butterfield Online and our ATM network. We apologise for any inconvenience caused.

Hurricane Lee Advisory: Please be advised that our offices and Banking Centres in Bermuda will be open for business from 12:00 p.m. to 4:00 p.m. today.

The ATMs at Collector’s Hill, Modern Mart, Somerset MarketPlace and Somerset Banking Centre are back in service and Saturday banking will be available tomorrow at Front Street from 10:00 a.m. to 3 p.m. 

We are pleased to report the issue with debit card settlements has been fixed for the vast majority of accounts impacted, and we are working to correct the few outstanding. If you still see an issue with your account and you require access to blocked funds immediately, please contact the call centre.

Please be advised that our Banking Centres will be closing at 2:00 p.m. on Friday, 6 October. Butterfield Online will also be unavailable this weekend from 4:00 p.m. on Friday, 6 October until Monday, 9 October at 9:00 a.m. as part of a scheduled systems update.

Our Island Saver Instant Access account now has a reduced minimum of £10,000. Click here for more details

Our Fee Schedule has been updated, effective Friday, 1 March 2024. For full details, please review the Fee Schedule here

 

Butterfield will be closed on Monday, 17 June 2024 for the National Heroes Day public holiday. To access your accounts, please use Butterfield Online and our ATM network.
All Banking Centres will reopen on Tuesday, 18 June 2024, with our normal operating hours of 9:00 a.m. - 4:00 p.m.

Our General Terms and Conditions for Banking services have been updated, effective Friday, 17 July 2026. For full details, please review the document in the footer of our website. 

Our Schedule of Charges for Personal and Corporate Banking services has been updated, effective Friday, 2 January 2026. For full details, please review the Schedule of Charges documents in our website footer below. 

3rd August 2026
A Different Type of First Time Buyer

A Different Type of First Time Buyer

Read the full article here: “The Intermediary July 2026 – page 24-25 - The below article was published by The Intermediary | July, Issue 42”

By Alpa Bhakta, CEO Butterfield Mortgages Limited

First-time buyers (FTBs) only make up a relatively small proportion of those purchasing a property in Prime Central London, but there are some interesting dynamics nonetheless. Unlike a typical FTB, struggling to save for a deposit, many entering this market are supported by significant family wealth. Some will be international students whose families prefer property ownership over rental fees. Others will be young professionals working in the City, building careers while receiving financial assistance from parents to secure a foothold in the capital’s property market. At Butterfield Mortgages, it is rare for us to see FTBs earning enough to purchase in Central London without family support, although occasionally it does happen.

The affordability challenge that faces many FTBs looks very different for our clients at Butterfield Mortgages. In many instances, affordability is assessed not only on the individual’s financial position but on the wider family, too. Parents may be providing financial support without wanting to appear on the mortgage, and this requires looking beyond traditional underwriting metrics.

Understanding the source of wealth is critical and extends beyond the immediate transaction to examine the sustainability of the arrangement over the life of the loan. Questions arise around how a borrower would continue to service the mortgage should circumstances change or anticipated wealth transfers not materialise when expected. That makes the calculations more complex, which often requires more bespoke solutions. Additional collateral, interest service reserves or other forms of security may be utilised to ensure borrowers remain protected and financially resilient in a variety of scenarios.

Stamp Duty is another important consideration, particularly for international buyers. While the costs can be significant, they are generally factored into purchasing decisions from the outset. Buyers operating in Prime Central London tend to approach these transactions with a clear understanding of the associated tax implications and incorporate it into their overall financial planning.

A market unlike any other

Much of the recent commentary surrounding the Prime Central London market has focused on stagnation. While transaction volumes have undoubtedly slowed, that narrative only tells part of the story. The market’s challenges are not primarily driven by falling property values. Instead, they stem from a reduction in liquidity and demand.

The pool of active buyers is smaller than it has been historically, with international demand in particular having softened considerably. This shift has altered the balance of power in negotiations. Buyers who remain active in the market recognise the opportunities available to them and are often negotiating aggressively on price. For buyers with access to family support or long-term investment horizons, this presents a potentially attractive window of opportunity. Properties that may have seemed unattainable a few years ago are now available at more negotiable pricing levels, while the volume of stock on the market has increased significantly. Owners looking to sell are often more willing to engage in meaningful negotiations, creating opportunities that have been rare in Prime Central London for much of the past decade and a half.

The changing buy-to-let (BTL) landscape is also contributing to this trend. As some landlords exit the sector, additional stock is becoming available, broadening the choice available to prospective owner-occupiers. London remains one of the world’s most desirable cities in which to live, work and study. While current market conditions present challenges, they also create opportunities for those able to enter the market at a more favourable point in the cycle.

For many buyers, particularly FTBs with access to support, the long-term outlook remains compelling.

The role of specialist lenders

Adapting to a more complex market requires lending solutions that move beyond standardised affordability models. At Butterfield Mortgages, competitiveness has increased significantly, with pricing becoming increasingly attractive, while maintaining a focus on bespoke underwriting.

Rather than relying solely on conventional income multiples, assessments take a client’s full financial profile into account. This includes wider assets, income streams and overall wealth position. Flexibility is particularly important when dealing with HNW and internationally mobile borrowers, as their financial profiles are unlikely to fit traditional lending criteria. Solutions such as interest capitalisation can provide additional flexibility, provided borrowers can clearly demonstrate their ability to sustain their lifestyle and manage future interest rate movements. This is where specialist lenders, private banks and experienced brokers add the greatest value. Complex cases require a holistic view of a borrower’s financial position and the ability to structure solutions around individual circumstances.