How to Expedite Your Butterfield Onboarding:
Corporate banking in the Channel Islands has become more complex in today’s regulatory environment, increasing the cost of compliance across the industry and making it seem more daunting than ever. However, Butterfield is here to help you navigate today's business environment and requirements: we’ve been serving local businesses for over 50 years, and our focus is on cutting through complexity, understanding the source of funds and delivering a responsive service from our friendly on-island team.
Opening a new bank account is the first and most important step in building a successful long-term banking relationship. Doing it efficiently and easily however can be a challenge – but it's something we’re proud to have mastered.
At Butterfield, our Corporate Banking Relationship Managers in the Channel Islands work closely with our onboarding teams to make the process as smooth as possible and ensure everyone is on the same page at all times. Our aim is to remove friction, deliver clarity and build a working relationship that stands the test of time.
Here are our top tips for ensuring a swift and seamless onboarding experience – and what we can do to make it a pleasant, speedy process for you.
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Connect with our team
You reach out to our team by phone or email, and when you do, make sure you have a clear outline of your case with as many details as you can provide. This allows your relationship manager to better understand your situation to confirm what product is right for you. Once approval for an account is secured, you will receive a document checklist to help you get started. -
Tell us what you need
Sharing the background to your business and the purpose of the account at the outset helps us assess requirements for supporting documents. The clearer the picture, the quicker we can progress your application. -
On a deadline? Let us know!
If you have a specific liquidity event or deadline, let us know early. This helps us prioritise and plan to meet your needs as well as to manage your expectations. Once we have received all the required documentation, we aim to have your account operational within a week. -
Meet your Relationship Manager
We’ll make sure to assign you a single point of contact throughout onboarding. This keeps communication consistent and ensures questions are dealt with quickly – and enables you to build a relationship with our team. -
Make a list and check it twice!
Take your time to fill out forms fully and accurately and make sure everything is signed where needed. Mistakes can mean delays. If you are unsure about anything, feel free to just pick up the phone and speak to us, or send us an email if you prefer. -
Did it all upload correctly?
Attach supporting documents separately and check they meet certification requirements. Double check that you’ve included the right attachments and that scanned copies are clearly legible – this can save time in the long-run.
If you are looking for a partner that values relationships, efficiency and clarity, we can support your business.
Contact our Corporate Banking Team ›